It took three attempts to get me a room of the standard i had booked. Even then, when I went to bed I found the television power cable was disconnected. No big deal you may think, but the socket is UNDER the foldaway double bed. Good job i was strong enough to lift up the bed in one hand whilst moving the television table and putting in the plug with the other. When they get it right it's great, but too often little points let them down - you remember the problem not how 99% went well!
As usual, the ammenities kits were not properly replenished, and this time I got the bonus of some long black hairs on my sheet!