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“Didn't Disappoint.” 4 of 5 stars
Review of Inntel Hotel Amsterdam Zaandam

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Inntel Hotel Amsterdam Zaandam
4.0 of 5 Hotel   |   Provincialeweg 102, 1506 MD Zaandam, The Netherlands   |  
Hotel amenities
Ranked #1 of 4 hotels in Zaandam
London
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
“Didn't Disappoint.”
4 of 5 stars Reviewed April 21, 2014

Just back from a four night stay over the Easter period.

Lucky that there is a massive Primark across the road as the first two days were so cold that my wife needed to buy an extra layer!

Zaandam itself is nice enough, a few restaurants and bars scattered around, and some shops, although not much open on Sunday, but we travelled into Amsterdam Central each day, for only €4.50 each return and two stops, also easy to get from the airport by train for €5.50 a ticket, certainly beats a taxi!

The hotel itself looks spectacular from the outside, and is certainly comfortable enough inside, drinks around €11 for a large beer and glass of wine, we didn't have breakfast in our deal, and at €16 each we didn't bother, you can purchase outside easily enough, we didn't eat dinner at the hotel either, but a number of people did, and there were no complaints noticed.

Our room was pretty average, but fine, shame that the only thing we could see out of our window was a roof, very close, but its not like we would be spending much time in the room.

Very nice pool and spa facilities, can be popular, and the pool isn't that big, so you need a bit of luck, but worth a visit.

The staff are friendly and helpful, we only had issues on one night when for no apparent reason the bar service was poor, but lets just say that was a one off.

Amsterdam itself can be a hectic place to be, so it was actually quite nice to get out of it at the end of the day, so don't be put off by the hotel being outside Amsterdam, it has its plus points and travel is really very simple.

Having been to Amsterdam three times over the years I am not sure I will be coming back, certainly not in the foreseeable future, but if I do, I wouldn't hesitate to return here.

Room Tip: If you want a view, best ask.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monique D, Sales Assistant at Inntel Hotel Amsterdam Zaandam, responded to this review, April 24, 2014
Thank you for posting this good review on our hotel. How nice that you and your wife have spend your Easter period in our hotel and that you noticed the good location of our hotel.

We’re indeed located in a peaceful area only 12 minutes away by train from the busy city centre of Amsterdam, with perfect wellness facilities for relaxtion.

We hope to receive you as our guests again in the near future.

With kind regards,

Monique Dijkhuizen
Sales Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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591 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Bury St. Edmunds, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 21, 2014

We picked this hotel on a deal with B.A on the internet. Never been to Amsterdam or the surrounding area before and after looking at the pictures of the hotel and looking into the transport links decided to go for it mainly on looks.
We were very impressed with our stay. Staff freindly and helpful in every department that we dealt with. Our room was very good for size, bathroom and water all worked very well. We ate in the hotel only for lunch on one day but it was really very good.
Breakfast over the water at DeliFrance is great value. Downtown Zaandam has a couple of nice places to eat and chill.
Train station and the ride to Amsterdam and from Schiphol Airport is so easy on clean, cheap efficent trains.
We hired bicycles from the guy at the bikeshop/park next to the hotel for the day and its an easy ride up to Zaanse Schans for windmills and traditional houses and great value.
Overall a great Hotel for your first short trip to Amsterdam

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monique D, Sales Assistant at Inntel Hotel Amsterdam Zaandam, responded to this review, April 24, 2014
Thank you very much fors haring your experience on TripAdvisor. How nice that you have chosen our hotel for your trip to Amsterdam. We’re proud to read that you were impressed by our hotel and that our rooms lived up to your expectations.

It’s great to read you have hired bicycles to visit the Zaan region and especially the Zaanse Schans. A good suggestion for future guests!

Once again, thank you so much for your time and effort to write this review. We very much look forward to welcoming you back in our hotel!

With kind regards,


Monique Dijkhuizen
Sales Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2014 via mobile

We enjoyed our stay in Zaandam and we will definitely stay in this hotel again. All staff were very nice and friendly. Location was very good and the facilities in the hotel also. We love Amsterdam so we will be back very soon. Soraya thank you for all your help!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monique D, Sales Assistant at Inntel Hotel Amsterdam Zaandam, responded to this review, April 24, 2014
Thank you for the high recommendation that you have stated with your review on Trip Advisor. It’s good to read that you’ve had a pleasant stay in our hotel.

It’s always great to hear the staff has helped make a stay even better.

We look forward to welcome you back in our hotel!

With Kind regards,

Monique Dijkhuizen
Sales Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bruges, Belgium
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2014

Good hotel, nice room with all comfort. Good location as the trainstation is close to the hotel. I went with the car and that was a bit difficult.After unloading the luggage in needed o put the car in a underground car park. The front of the the hotel is on a very busy road and is dangerous trying to leave the hotel getting on this road so be carefull !

Staf was very friendly, good bar, good restaurant but in the morning a bit overcrowded, difficult to find a table for 5 persons and to get food from the buffet.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monique D, Sales Assistant at Inntel Hotel Amsterdam Zaandam, responded to this review, April 24, 2014
Thank you very much for posting this review. I'm glad that you have enjoyed your stay in our hotel and that you appreciated our luxurious designed rooms.
I will share your compliment with our team.

We very much look forward to welcome you back at Inntel Hotels Amsterdam Zaandam.

With Kind regards,

Monique Dijkhuizen
Sales Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 8, 2014

This is a good hotel and I have been a regular here but they recently have been quite appalling in managing clients and getting thier internal billing system right. Looks like some of the good staff has left. This morning I had to go back forth on bfast charges which is already paid by the travel agent. I got Danny from reception at the bfast table with loud voice telling me that the bfast is extra!!! Ridiculous

Stayed April 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monique D, Sales Assistant at Inntel Hotel Amsterdam Zaandam, responded to this review, April 11, 2014
Thank you for your review on Tripadvisor. We have indeed received you as a regular guest in the past and we highly regret that your last visit did not live up to your expectations.

We’re are truly sorry that there was some confusion about whether or not breakfast was included in your reservation. We have your contact information and we will get in touch with you personally to clarify the miscommunication.

We very much look forward to receive you as our regular guest again.

Met vriendelijke groet / With kind regards,

Monique Dijkhuizen
Sales Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 2, 2014

My wife, sister and I spent two nights here. We were so thrilled from the moment we saw the exterior of the hotel. The rooms are fabulous and the bathrooms were spacious and modern. The location in Zaandam is wonderful as it allows you to get out of the hustle and bustle of Amsterdam. There are still plenty of stores and restaurants within a few minutes walk and the train station is close by. It only takes 10 minutes to arrive into central Amsterdam. The staff were helpful at all times and the pool was a nice touch. I had left an item there and the staff posted it to me in the UK with no hassles. We will definitely stay here again

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monique D, Sales Assistant at Inntel Hotel Amsterdam Zaandam, responded to this review, April 8, 2014
Thank you for sharing your good experience in our hotel. How nice that you appreciated the special architecture of our hotel. It's world-famous and unique in its kind.

We're glad that you noticed the good location of our hotel. It's easy to find relaxation in the peaceful atmosphere of our hotel in Zaandam. And ofcourse our beautiful swimming pool adds up that.

Once again, thank you so much for your recommendation and we look forward to receive you as our guests again.

With kind regards,

Monique Dijkhuizen
Sales Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallinn, Estonia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 25, 2014

The hotel's location is good - it's easily located and is near to the main old town "attractions" if you know what i mean ;). At first the hotel looks like an excellent Amsterdam like cute wooden housed hotel, but the inside is quite average i'm afraid. The rooms are small, the water pressure is very disturbingly low and the temperature of the shower is changing fast, so watch out :). It is quite frankly a very average hotel.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monique D, Sales Assistant at Inntel Hotel Amsterdam Zaandam, responded to this review, March 27, 2014
Thank you for your review on this website.

We are truly sorry to read that your stay in our hotel did not live up to your expectations. We do hope to welcome you as our guest again in the future. Could you please contact our sales departement at mdijkhuizen@inntelhotels.nl.

We really appreciate your feedback. With your comments and suggestions we can try to prevent this from happening for future guests.

With Kind regards,


Monique Dijkhuizen
Sales Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Inntel Hotel Amsterdam Zaandam

Address: Provincialeweg 102, 1506 MD Zaandam, The Netherlands
Location: The Netherlands > North Holland Province > Zaandam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 hotels in Zaandam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inntel Hotel Amsterdam Zaandam 4*
Official Description (provided by the hotel):
Unique and famousThis 4 star hotel with its world renowned look is situated next to the Zaandam train station, where the train will take you to the centre of Amsterdam within 12 minutes. Also, the RAI Congress Centre and Schiphol Airport are easy to reach by train. Inntel Hotels Amsterdam Zaandam has 160 unique hotel rooms, a Wellness Club, free wifi internet and it's own Tourist Information Office. ... more   less 
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Also Known As:
Inntel Hotel Amsterdam Zaandam North Holland

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