Where to start. Location- 1 minute from the Zaandam station, with trains leaving every few minutes for Amsterdam Centraal , the airport or dozens of other sites in the Netherlands. Located at one end of a fabulous pedestrian shopping mall that leads to a restaurant square.
Staff- from reception, housekeeping, bar/lounge and the manager, everyone is friendly and amazingly helpful.
Rooms- very nice, European in size, but very comfortable.
Amenities-everything you would expect in a bigger hotel, but this one has a patio on a canal with a waterfall, cool or what? The first time you see it from the train, you say, "wow."
We liked it here so much, that when a day trip to Amsterdam got rained out, we were not that upset.
There are a couple of minor observations to make it even better. In some rooms there is a window in the shower, to let natural light in, but at night the bathroom light is too bright, waking up the other person. Maybe a blind?
I would suggest a sign at the entrance to the lounge directing new arrivals (by train) to the whereabouts of reception.
This is quite probably one my favourite hotels in the world. Did I mention the amazing breakfast in the only fold up buffet room I have ever seen.