I've just got back from Haarlem and stayed at he Zuid last night. I just read these reviews and feel they don't quite give an accurate picture.
The first thing to point out is that this is a very cheap hotel by Amsterdam standards. I just paid 90 euros for a big double room (was 80 but 10 more for internet access - I chose not to have breakfast included). The thing is this hotel charges extra for just about everything. For example, 10 euros for room service on top of what you order is pretty bad form.
The thing that did bug me was the fact that the rooms have no mini bar an no tea or coffee making facilities, not even a bottle of water. Instead the foyer is littered with vending machines selling snacks and drinks. Would be more customer friendly to have these on each floor so you don't have a major excursion on your hands each time. It also gives the hotel a bit of a cheap feel in my view.
That said I found the staff to be very friendly and hepful - let's not forget that we do play our role in the receipt of good service and I find starting with a smile tends to help the staff shine :)
There is a bit of a check-in and check-out queue at the 'peak' times but that happens in many places that cost twice as much.
The room was pretty clean, I'm not a forensic scientist so I didn't swab anything but it seemed fine to me. Shower was good and piping hot, bed was pretty comfortable.
Not a picturesque location by any means - more an industrial setting but easy access to the town centre.
Anyone expecting a top notch hotel experience at this money is not being realistic in my view, I have stayed in many of the worlds best hotels and while this is a long way from that, so was the bill, and frankly I think it offered good value and service for the money.
- Official Description (provided by the hotel):
- Van der Valk Hotel Haarlem is located at the border of the historical center of Haarlem. From the hotel you can easily visit the beaches of Zandvoort and Bloemendaal and Amsterdam or The Hague. The hotel is located not far from the airport Schiphol. The city of Haarlem is certainly worth a visit with its beautiful canals, old buildings, inner-gardens and of course the famous Teylers Museum and Frans Hals Museum.Our guests enjoy free high-speed internet, free parking and free access to Anybody Healthcenter. We would like to welcome all business guests in one of our 14 meetingrooms, ranging from 13 to 900 m². ... more less
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