Very Poor service. I stayed two nights there...
24 August: I arrived at 12:00 midday, to discover the room is not made and I am advised it will be made soon. I return at 5:00 to find it still not made.
25/26 August:No hot water late at night and early in the next morning.
26 August: The airport Taxi I had booked the prevous day through there airport Taxi Service, never turned up. There was no one available at 5:30 am to rectify this. I missed my flight!
27 August:I have written a letter of complaint requesting compensation, with follow up emails.
10 September:I have not even received any form of acknowledgement from them.
Recommend this hotel be avoided. They are not interested in there customers at all!
- Also Known As:
- Ambassador City Centre Haarlem
- Hotel Ambassador City Centre
- Official Description (provided by the hotel):
- The monumental Ambassador City Centre Hotel is located in the historic heart of the city of Haarlem facing the St. Bavo Church. For city trippers this friendly hotel is an excellent choice. From the hotel, all the fun and interesting attractions can be easily reached. The train station is only a five-minute walk from the hotel. All rooms in the Ambassador City Centre Hotel*** are non-smoking. The stylish rooms are all marked by their unique interiors. A number of rooms also have a gorgeous view of the St. Bavo Church. The other rooms are at the rear of the hotel where you can rest peacefully in the heart of the city. Because of our unique location we are not allowed to offer our own parking facilities or discounts. In the hotel's surroundings there are public parking facilities available at an additional charge. We recommend parking in parking garage 'Appelaar' about 3 minutes walk from the hotel. Ambassador City Centre Hotel guarantees you an atmospheric stay in an ambiance in which you will feel at home immediately. The hotel offers all facilities you need for a weekend away or a long stay, for a leisure or a business trip. You can sweeten your stay by visiting our traditional Italian restaurant or our Grand Café 'De Gouverneur.' I wish you an enjoyable stay. Yours sincerely, Paul van Riek, General Manager. ... more less
- Reservation Options:
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