Just came back from our 4-day stay in Haarlem and we couldn't be any happier with the choice of a hotel! This is, by far, one of the best hotels we've stayed at - impeccably clean, cozy and with attention to detail. Attentive and polite staff all around, starting with the General Manager Mrs. Rompa who is one lovely person and is worth a special mention! The Front office staff dealt with the check-in and the check-out quickly and in a professional manner. the Restaurant personnel was energetic and very effective, so was the Housekeeping. The rooms are spacious and perfectly fitted out with everything one may need: Bathrobes, slippers, good quality toiletries, in-room safe, iron and ironing board, even a small but very adequate complimentary bar, which was most welcome after a long walk in the beautiful Haarlem and Amsterdam. The breakfast and the coffee were more than good. The cleaning and the replenishing of used items in the room was perfectly done. Overall a great hotel with wonderfully nice staff who knew their duties well and left us with the feeling of being special and welcome! I highly recommend Carlton Square hotel for its sheer brilliance and excellent service!