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“Great Hotel, cold room & unapologetic reception” 4 of 5 stars
Review of Hotel V Frederiksplein

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Hotel V Frederiksplein
3.0 of 5 Hotel   |   Weteringschans 136, 1017 XV Amsterdam, The Netherlands (Stadsdeel Zuid)   |  
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Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #136 of 344 Hotels in Amsterdam
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great Hotel, cold room & unapologetic reception”
4 of 5 stars Reviewed March 19, 2014

Nice design hotel, comfy beds, and lovely open fire, unfortunately a very cold room, when I told the receptionist she literally just laughed with no apology..what a shame for otherwise a great hotel!!

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelv, Guest Relations Manager at Hotel V Frederiksplein, responded to this review, May 2, 2014
Hello, and thank you for taking the time to review your stay at Hotel V Frederiksplein! We are sorry that you found the room cold (did you turn the heater on? It is our policy not to keep the heaters running if the room is not occupied before you!), but the V crew member should not have laughed. Sometimes one's sense of humor doesn't come off in the right way- sorry about that!
Hope to welcome you another time!
Amanda
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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686 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

Hotel V fitted the bill for us - on our first mini break as a couple in many years our expectations were high and we were not disappointed.

- elegantly furnished and comfortable, ever-friendly staff who understand customer service, top notch breakfast, a minimum of fuss, and a funky golden bulldog by the door. A location next to two tram lines is useful indeed, meaning a straightforward arrival with suitcase from Centraal Station, and quick hops through town and around the outer ring, but this is also far enough from the many main drags of the centre that some peace is possible and with all this it was better value than most.

As others have mentioned, specifying a double rather than a twin while booking is no guarantee of a double bed, it's a shame the twin beds can't be adapted better when the hotel know a double was specified. With the rich dark interior colours, some blackout blinds would be great, as with the blinds down our room was bright with the morning sun (shouldn't really complain about Amsterdam being sunny!). And we were fine, but some warning about the steepness of the stairs to the top floor of the back building might help older, younger or less able guests.

Room Tip: enjoy free tea and coffee at all hours, enjoy a nightcap at a seat by the fire after a night out
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelv, Guest Relations Manager at Hotel V Frederiksplein, responded to this review, March 17, 2014
Thank you so much for taking the time to review your stay at Hotel V Frederiksplein. We love that you chose us for your first time away as a couple in ages! :)
Regarding the feedback about the double and twin beds...this is an issue that we discussed in this week's management meeting, so thank you for bringing that up! We are working on a solution, so hopefully can get that resolved for our guests. I will also pass on the suggestion about blackout blinds!
Let us know when you are coming back, and bring the sun again please!!!

Amanda
Guest Relations
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Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2014 via mobile

I stayed in this hotel for two nights in March 2014. I found the location to be great - walking distance to all major attractions and in a safe neighbourhood. The rooms were small yet designed well, bathroom was very nice and the bed was comfortable. There was a little noise as I stayed in room 103 (one of the cheaper rooms) which was in a hallway therefore you could hear people and they passed through to their rooms, plus walking up and down the stairs. Despite this I slept well and only heard the noise when already awake. The free breakfast is a major bonus, great selection, nice sitting area and plenty of food available. I did alot of research before choosing this hotel and I would definitely recommend this hotel to everyone - it has a great quality location price ratio.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelv, Guest Relations Manager at Hotel V Frederiksplein, responded to this review, March 17, 2014
Thank you for taking the time to review your stay at Hotel V Frederiksplein! We are happy that yo had a nice time, and we do hope that you make it back one day soon!

Until then,
Amanda
Guest Relations
Hotel V
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2014

Bed are comfy and the hotel is very clean. The staff are excellent - very helpful and knowledgable. Only downside was that, despite requesting a double room, only twin rooms were available when we checked in so we had to downgrade from a large double to a standard double. I'd say the 'standard double' was small so the 'small' must be tiny!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelv, Guest Relations Manager at Hotel V Frederiksplein, responded to this review, March 7, 2014
So sorry to hear that that happened! Next time you book at Hotel v Frederiksplein please send us an email and we will make sure it doesn't happen again! stay@hotelv.nl

Thanks for the review!
Amanda
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 4, 2014 via mobile

We stayed for my birthday weekend and didn't know amsterdam so found it really cool to be in such a good location easy walk to the center through a trendy fashion/ restaurant area but far enough away from the noisy stonned tourists in closer to Dam square.

The only small things I would say could be improved was the lighting in the rooms that was a little too dark especially with the black floors and bathroom tiles, also the shower would have benefited from a curtain because every time we used the rain head it pretty much soaked the whole room. House keepers did a great job though whenever we returned the place was spotless so nice! Lastly I would of loved some mustard or mayo to have with the breakfast buffet because it's so damn good just needed some savoury condiments!

Would totally stay again staff, location and ambience of hotel are fantastic!

  • Stayed February 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelv, Guest Relations Manager at Hotel V Frederiksplein, responded to this review, March 7, 2014
Thank you for the review! I am only sorry to say that we do indeed have mayo and mustard in the kitchen, we just don't put it out for breakfast (breakfast?!). So if you had asked, you would have gotten more mustard and mayo than you could have handled! So now you know for next time!

And thank you for the feedback about the lighting and the shower. I will pass that on to the management and see what we can do.

Til next time,
Amanda
Guest Relations
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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 3, 2014

We were aware that our room was one of the basement rooms, and the actual picture for those is from our room. What is not shown there is that the dimensions are unbelievably small (there is almost no space to move, two people would barely fit standing, and there is no wardrobe as such, obviously no door. I was very disappointed with this, I was not expecting something wonderful, but at least somewhere where you could breathe or move somewhere that was not the bed.
Toilet ok, small but cute and clean.

Room Tip: Don't choose the basement rooms, they are overpriced and the dimensions are ridiculous. Almost i...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelv, Guest Relations Manager at Hotel V Frederiksplein, responded to this review, March 7, 2014
Indeed! When you book a "small room"...that is what you get! We are not lying, in fact we call it a "small room" so that people are aware of that when they book. ...And yet people are still surprised.

Next time if you want a large room, there are also the rooms called "large room" and "xlarge room". Try one of those!

Thanks fo the review, and see you again soon we hope!
Amanda
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed March 1, 2014

What a warm welcome & excellent comfortable, modern Loft!
Really great Loft; the children loved the view at the busy square (and good isolated huge windows!). Also ideal: the tea & Nespresso machine, the little kitchen makes getting your own breakfast possible; enough bakery's/market around the corner!

Room Tip: Loft 1 has a great view on the square!
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelv, Guest Relations Manager at Hotel V Frederiksplein, responded to this review, March 3, 2014
Thank you so much for taking the time to review your stay in Hotel V lofts. We are pleased to hear that it was a nice stay for your family, and that the children liked the view. And with a young family....I can imagine that the coffee was indeed a perk! ;)

See you again some time!

Amanda
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel V Frederiksplein

Address: Weteringschans 136, 1017 XV Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Stadsdeel Zuid
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Wheelchair access
Hotel Style:
Ranked #136 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel V Frederiksplein 3*
Number of rooms: 48
Official Description (provided by the hotel):
Hotel V Frederiksplein opened in 2008 and is located in the city centre. It has 48 rooms with lots of light and excellent beds. All designed with love and eye for detail. Each room is different and has a compact but comfortable bathroom with powerful rain shower, flat screen tv and free wifi. A complementary breakfast is served each morning in the impressive lobby. ... more   less 
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Also Known As:
v Frederiksplein Hotel
v Frederiksplein Amsterdam

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