Me and my partner got a nice, cozy, warm, clean room last week in this hotel. There was no problem with our room at all. Staff was OK, service OK, room was really clean. Room was simple, but I cannot expect more for the money I payed. Materace wasn't great - very soft one, not comfi, but again - this is 2 star hotel.
Our friends stayed in a 6 beds dorm. When i did reservation for all of us via one of known booking websides, I made sur,e that all of us will have a breakfast included. It was also confirmed on our booking confirmation. When we arrived it turned up that only me and my partner will have a breakfast included as we are in double room. Guys from dorm will have to pay 5 euros for every breakfast! When I told them that i find it unfair and I feel cheated, they said that its booking websides fault, cuz its an error on their system. I personally think, that hotel that respect it's guests will respect what client's booking confirmation says. That type of problems should be resolved betwean hotel and webside. We just felt cheated. Anyway, breakfast definitely wasn't worth 5euros, it was quite poor.
The other problem that we experienced in this hotel was noise. And it wasn't noise from the street ( that one i would say was pretty quiet ). Guests were all right - there wasn't any incidents, misbehaviour etc, but simply people moving around and closing doors was already pretty loud as it looks like doors and walls are pretty thin. Location was good - walking distance everywhere
tell them at checking in that you would rather have double room on the floor instead of a basement o...
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