Last May, my partner and I spent three nights an the Garden View B&B in Amsterdam. It is very conveniently located, close to the tram-line that takes you to the city center in about 15 minutes that fly by thanks to the nice buildings lining the streets. It´s next to one of the canals, so it´s perfect for a morning run, too.
We found the address easily enough, using the precise directions the hostess, Nessie, had sent us. Still congratulating each other on meeting our estimated arrival time perfectly, we were greeted by Nessie with a stream of complaints about us being late and the final question: "What´s the story now?" We did our best to convince her that we were actually on time and finally managed to be grumpily shown in.The room itself was nice, with the cozy feel of an English B&B, even if the "Garden View" was not quite as exspected. As my partner put it: "There is a garden and there is a view," the latter consisting mainly of a heap of rubbish bags. Nessie did apologize after having checked the email indicating our arrival and gave us some helpful advice on restaurants and museums. Still, our relationship didn´t improve much over the days - we were constantly given the impression that our hostess regarded us as ill-behaved children rather than paying guests. We seemed to be expected to permantly compliment her on her hosting skills, even if these didn´t quite live up to the expectations that Nessie raised by her own demanding manner. For example, she explained the rigid breakfast times being due to her "making her own bread" which was obviously of the shop-bought, pre-baked variety. On another occasion, she asked me - already locked in the bathoom - to let another guest take his shower first, since he was on a businesstrip. Breakfast was late, too. All of that would have been alright if we ourselves had been met in a less patronizing way that got pretty anoying. As it was, we left impressed with the city Amsterdam but quite disappointed with our B&B experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
It is unfortunate these guests seem to have had a less than satisfactory stay. Guests are informed that bread is baked in the morning, and so are served a basket of hot croissants and rolls. Apologies to this guest if the bread did not meet expectations.
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Garden View is a small property of 2 guest rooms, each sharing the bathroom and separate toilet. If there is a business guest who must leave early (for meetings etc), the other guest is warned in advance so that consideration can be made.
The owner of the garden, of which we have a view (hence the name), has been reconstructing the layout with new top soil and plants. Half a glance would tell anyone really looking that the "rubbish" bags are full of planting soil. Although I have to say we've been very unlucky with the plants this year - we had a very late start with blooming due to a long, very cold winter. Some how, we managed to kill almost all the plants on the guest room balconies.
And yes, sometimes we get off on the wrong foot with new guests, but we always try to put it right with extra pampering. Most guests seem to appreciate the effort.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.