I have stayed many times in Amsterdam, since 2010 and this is so far the best place I stayed in, we chosed this hostel, because of the price and location, I cannot stand to sleep with so many people because I am quite fussy, and I need silence to fell asleep, so no way to stay in a overcrowded room, therefore we decide to book a double, we did not have great expectation, as we were going to Amsterdam to have fun, not to stay in the "royal room", we just needed a clean bed to sleep on, and a comfy and private place to get ready. Well, at our arrival the girl at the reception told us the the room was in another building in Sint Jacob Straat, me and my friend both knows the Dam quite well, and when we heard the name of the street we looked each other and said wow this is really what we needed. In fact they gave us a key for the room called Amsterdam, we made our way to the room, when we got there, after opening the door, we noticed that the room seemed to be occupied, the bed were not done and there was some cans of beer and stuff, we thought we have been given the wrong room, so we were a bit sad...lol...I went back to the Hotel and I have told them the situation, and they told me that they have forgotten to clean it in the morning, they did apologise so many times, and they sent straight away someone to clean it up for us, we were not bothered at all, we were happy for the location, and the room was nice, very simple on the top floor of a proper house, we were sharing the flat with another room on the first floor, we had the toilet and the kitchen with a proper oven, and big fridge...it was just great absolutely great...a big plus was the washing machine...right outside our door. I will definitely come back to this hostel, as I said I visit the Dam quite often and I have always experienced problems in the previous hotels I have stayed in, specially because in Amsterdam there is a lack of professionalism and no Customer Service at all, even in 5 stars properties, but this time we got it right, a big thanks to the staff, and the only thing I really hated was on the check out day, I needed to use the toilet, and they let me use those one in the reception, which are tragic, there is a huge gap and no privacy at all....you should do something about this, it is really not nice to hear other people doing their business....but for the rest absolutely great stay. thanks a lot to the aivengo staff we will definitely be back.
Book a double room, it want disappoint you :-)
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