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“Pick and mix” 3 of 5 stars
Review of Best Western Apollo Museum Hotel

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Best Western Apollo Museum Hotel
3.0 of 5 Hotel   |   P C Hooftstraat 2, 1071BX Amsterdam, The Netherlands (Museumplein)   |  
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Ranked #198 of 345 Hotels in Amsterdam
Dublin, Ireland
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
43 helpful votes 43 helpful votes
“Pick and mix”
3 of 5 stars Reviewed April 14, 2014

Amsterdam is a real lottery when it comes to hotels, as they tend to reflect a city with little space, steep staircases and tiny rooms. This is a place where the difference between one and four stars can be Grand Canyon in terms of quality. The Apollo Museum is three stars but it depends a lot on what room you get. As I was there with many colleagues I got an inside view on the range of accommodation available. A few of the rooms were so small it was difficult to get around the bed. And even the beds varied in size. Some were like narrow coffins, others standard size. The bathrooms were invariably tiny but, even worse, a number were fitted with long handled taps, which made face washing impossible. Our double room was petit but adequate for four days. With more luggage it would have been difficult because the storage just wasn’t there. But then other rooms were larger than ours. The location of the rooms is also important. Book on Hooftstraat street, as opposed to the main drag on the other side, unless you don't mind noise. At the back, go for the upper floors or you could end up with an air conditioning unit outside your window, as my friend experienced. They did move him but only after some argument. And this brings me onto the staff, which were a mixed bag. Some very helpful, others not so much. Although customer service is something of an occupational hazard in Holland, it shouldn’t be, particularly in a three star hotel. Compared to some places I have stayed in in Amsterdam over the years this is not the worst by any means but proceed with caution and try to be as descriptive as possible when booking.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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927 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Dubai
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 11, 2014

The location is great in the museum district, with tramlines close by and very near the Leidseplein which has a bustling night life. Restaurants open late into the night , Hard Rock Café and Aran's Irish bar a stone throw away.
The exterior of the hotel is great with an ethereal old Europe charm - all in white.
The rooms are painfully small, the bathrooms are tiny - the smallest I have seen with no visual or auditory privacy .
Some rooms are accessible only by a narrow long staircase and can be extremely difficult to manoeuvre with luggage.
Breakfast is pricy at Euro 12.50 - 10.5 - if you book early through the reception. Massive pillows and they offer nothing else. later we noticed that the two pillows in our room were of different sizes. So they could have easily replaced my 'grande' one with something more wieldy.
The narrow mattress/cot is covered with a mattress pad which kept slipping out of place - confess I am a restless sleeper.
Altogether not worth the money but I am not sure other hotels are that great.
Our staircase only room was changed for a elevator operated one the second night. Grateful for that.

Room Tip: Choose a room with an elevator access and if you are lucky may land with a room facing the road/cana...
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  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2014 via mobile

Really nice hotel rooms were clean and fresh and lots of room. The hotel staff were really friendly and helpfully showed us how to get around the city. Would stay again as is also reasonably priced. Good location too.

Stayed April 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
78 reviews 78 reviews
8 hotel reviews
Reviews in 39 cities Reviews in 39 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 1, 2014

overall its a nice hotel.. the setting is nice and close to the city by bike. the bed are comfortable. I would stay there aain anytime
Please note that the toilet door are see-through (glass) not that romantic ..

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2014 via mobile

Fantastic location Central to all culture. Staff friendly and fully explained the deposit. Room small but very clean and very comfortable. Will cat only come back and would recommend this hotel to anyone. One of the best city break hotels I have stayed in.....

Stayed March 2014, traveled with friends
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cumbria
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 29, 2014

We got a good deal on this hotel and it was well worth it. Asked for a quiet room and was given one on the 4th floor, away from traffic. It was quiet except that there was a rumbling noise, a bit like a washing machine. It must have been some kind of motor running something, possibly the heating, because sometimes we could hear it and sometimes we couldn't. The room was very small and so was the bathroom but we aren't big so it was no problem. We had a double room and it was not two beds pushed together. It was also nice and clean. There is a kettle and the usual sachets, there was a hairdryer in the bathroom drawer, and also shower gel and liquid soap.
The hotel is virtually next door to the Rijks museum. The hotel is kind of the opposite side of the city to Central station with Dam square being en route slightly nearer to the station..
We got a shuttle bus from the airport which took us directly to the hotel. It cost 17 euros and for a return was 28. You do not need to book in advance, they are just outside the airport. However, the train station is also in the airport and this only costs 4 euros. It's just the distance from Central Station to the hotel is probably about 30 minutes walk and that's assuming you know where you are going! There are also trams running regularly but we did not use them and I'm not sure how close the nearest tram stop was to the hotel.
Also just round the corner from the hotel is Blue cruises for a canal cruise. We did not go on this but it is very handy if that is what you are planning and I noticed it had a good star rating in the window for trip advisor.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newcastle upon Tyne, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 25, 2014

This hotel has a great location for just about everywhere to go in the city centre, good access to bars and restaurants too. The rooms are tiny (especially the subterranean rooms), but they are clean and have all of the required facilities, also when we went they were excellent value.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Apollo Museum Hotel

Address: P C Hooftstraat 2, 1071BX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #198 of 345 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Apollo Museum Hotel 3*
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Also Known As:
Best Western Amsterdam
Amsterdam Best Western

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