I booked the hotel for a friend and myself after reading the hotels website and the fact it was in an excellent location. Firstly the pictures are fake the reception is not a homely restaurant but a kebab shop. The staff were rude and hardly gave us a warm welcome.
The stairs are a lethal death-trap. We had a massive suitcase and of course they gave us a room on the first floor!
When we eventually arrived there was a cable plugged in across our door. The corridor stank of a mixture of sweat and musky cheap aftershave.
The room was dark and dingy the view was of a brick wall and if you looked out of the window you could quite clearly see the guy in the next room in bed so he could probably see us as well. The window didn't shut properly so every night we had a mosquito. The bed was comfortable but bedding was dirty my duvet wasn't even in the cover properly. Light switches didn't work and there was a mini bar type fridge just dumped next to the bed. The chairs round the table had some questionable stains on them.
The noise was horrific every night you could hear doors slamming, people walking up the stairs. Don't even get me started on the person upstairs moving furniture about every night for about four hours!
Was told there was a hairdryer in the room description there wasn’t one. One towel to last us four days. I'll give them props for the shower which was amazing but it flooded the wet room which would have been fine had the toilet been separate but you had to virtually dive in and swim to use the toilet if someone had just showered. Toilet seat was broken which meant when you sat on it you got flung off to the other side of the room. and the radiator was leaking. I was bitten something stupid (probably by bed bugs) and now have bites all over my arms
Oh you may have guessed from other reviews it was room number 25!
We cut our trip short by a day and changed our flights to come home early because we couldn't bare staying there another night!
We showed them the same courtesy they showed us and made sure we left the room in a bigger mess and slammed every single door possible at 6am in the morning!!
Avoid this hotel at all costs I’d rather have slept in one of the windows on the red light district than here!!
- Reservation Options:
- TripAdvisor is proud to partner with Budget Places so you can book your Il Giardino Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.