The tv did not work, there was nowhere to hang your clothes (back of a chair), there was no curtain on the window which had frosted glass, not that there was any view, it looked out onto an alleyway. there was only 1 pillow and a tiny cushion, it was after 3 attempts that I got a pillow which was the night before we were going home. The room did not get cleaned when we were out the room at all. We had to use the same towel twice. The 1st morning we woke to what sounded like a building site in the corridor outside our room. The staff just weren't interested in your requests. And to top it of they added an extra 10euros on to the price we already had on our confirmation paper, with no excuse or reason !!