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“Good hotel - rooms nice and clean, fast access to downtown” 4 of 5 stars
Review of BEST WESTERN Blue Tower Hotel

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BEST WESTERN Blue Tower Hotel
4.0 of 5 Hotel   |   Leeuwendalersweg 21, 1055JE Amsterdam, The Netherlands   |  
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Ranked #156 of 343 hotels in Amsterdam
16 reviews 16 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Good hotel - rooms nice and clean, fast access to downtown”
4 of 5 stars Reviewed August 18, 2010

Strongly recommended. Rooms were nice and clean, staff was helpful, and although it's not centrally located (or it would cost twice as much) you can get to most tourist attractions downtown in about 20 minutes (bus/tram stops ~50 meters from hotel). Next to two supermarkets and close to many restaurants.
Cons: mattresses were much too soft, and the neighborhood doesn't look as if you would like to walk there alone at night.

Stayed August 2010, traveled with family
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686 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 29, 2010

13 women stayed at this hotel on a special birthday weekend, and what a fab time had by all, this hotel was great value for the money, Martin was the first person we encountered when we arrived and he was the best, so friendly and funny he made us feel very welcome. Yes the hotel is a distance away from the centre of Amsterdam but it was no big deal jumping on a tram which by the way stopped at the top of the rd, we had a lot of fun on the tram we met some great people it was all part of the holiday. The only thing I would say is the breakfast wasn't the best but it wasn't an issue. I and I speak for all 13 of us loved this hotel and we would certainly stay here again.

  • Stayed July 2010, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Top Contributor
145 reviews 145 reviews
65 hotel reviews
Reviews in 50 cities Reviews in 50 cities
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed July 28, 2010


The reason for staying in this hotel - despite its location - was because of the generally good reviews it receives and the fact it has won prizes for being the best hotel in Amsterdam in recent years.

Unfortunately, its halo seems to be slipping.

I do not like hotels which insist on advance payment for extended stays – in this case 6 nights – without offering a substantial discount.

I asked for an extra pillow on my way out and – when it had not arrived – on my way back on my second day – it did not come. After a third – written – request I finally got it the next day.

The floor was not vacuumed for at least three days in a row and we were left with a toilet roll with only a few sheets and no spare.

Increases in public transport fares mean that, certainly if you are a couple, you can easily afford to pay €20 a night more for a central location and still show a profit. This is what I will do next time.

It is €2.60 for a single ticket on the tram or bus for one hour – though only €7 all day which is quite good value – although on two out of five occasions the tram conductors did not have the tickets. As this was only 10am it smacks of poor planning on the part of the individual conductor or the company.

It also gives you a chance to see multi-cultural Amsterdam as you travel on the buses and trams or, looked at another way, travel with dangerous looking youths and kids who run riot and scream for the whole journey.

The hotel is certainly situated in a “multi-cultural” area. This does mean plenty of “ethnic” food in the restaurants and shops. There are two good supermarkets immediately behind the hotel – under the market square – plus a KFC, banks, etc.


Apart from a large pillar in the middle of the room it was of reasonable size with a decent size bathroom and shower. If you shut the bathroom door it required a lot of force to open it once more.

There was a large, comfortable – if anything too soft – bed with slightly small sheets.

The (central) air conditioning coped with the July temperatures. The room has a kettle, safe, flat screen TV (with BBC 1 and 2) but no ‘fridge which, given the heat and the fact the hotel says it is 4*, would have been nice.

There was free wireless internet but not of very high speed.

The view – of a block of council flats at close range - was uninspiring! I had requested a “high” room but was put on the 4th floor out of 10! - another example of the hotel not paying attention to detail.


If anyone slammed a door anywhere on the floor my door and lampshade rattled loudly. Unlike some other hotels, there is only one door to the corridor and not an “air-lock” formed by a second inner door to deaden the noise.

If you are prone to singing in your shower be warned that, thanks to the ventilation system, your “concert” will be broadcast around the hotel – as will your neighbours for you to hear.


As breakfast was not included in the rate we used the excellent supermarket next door for pastries etc.

Breakfast was available at €10 if ordered the night before or €14.50 if you just turn up.

From the noise emanating from the breakfast room when the lift stopped there on the way out in the morning – something like school dinners at a primary school with a poor disciplinary record – I am glad we opted for the “self-service” option!

The hotel does have a restaurant and there are others nearby – one of which does a full English breakfast.


Amsterdam should be a delightful place to stroll along the canals and stop in a shady bar for a beer or jonge jenever. However, of course the actuality is somewhat different as you try to avoid being mown down by kamikaze cyclists and motor cyclists who obey no rules of the road and who park their machines all over what little pavement there is by the canals.

However, with a little effort it is possible to enjoy walking by the more distant canals.

The Hortus (botanical gardens) is well worth a visit for somewhere peaceful for a change. If you are not too prudish and like a good laugh then the Sex Museum is for you.

The main museums are overcrowded and overpriced but there are plenty of smaller ones - like the purse and bag museum – to enjoy.

  • Stayed July 2010, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Edinburgh, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 19, 2010

Went to this hotel on a quick 2 night stay with friends to Amsterdam. Immaculate hotel with everything you could possibly need. Staff very helpful. It is probably about 10/15misn tram ride from Dam Square (main area of Amsterdam) but trams very frequent - staff point you in right direction and you see more whilst sitting aboard. Great hotel would definately go back!

  • Stayed July 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 3, 2010

I was a little nervous about staying here after reading some bad reviews, but it turned out to be a great stay. I'm sure we had one of the worst rooms in the hotel - next to the dining room, service room and near the elevators and stairwells, but it was relatively quiet and we're very light sleepers. The bathroom is large and almost North American like which is quite something for Europe. The beds were comfortable and the room was large. It's fairly basic, but we had no complaints. It was clean and the bathroom sparkled. A young man cleaned it while we were having breakfast and he did a thorough job at top speed.
The breakfast was amazing. There were hot and cold items, lots of fruit, breads, eggs, cereal and if you couldn't find something you liked, you must be a picky eater. Some times it was just a matter of waiting a few minutes until they brought out a new supply but they were obviously trying to cater to British and North American customers.
Checking in and out was a matter of seconds. Staff had excellent English and were very friendly and helpful. There are two computers in the lobby for your use and they were pretty quick.
The location is a concern. I was with my husband but this is not an area where I would stay if I were with another woman. A young lady I know who lives in the area has been accosted several times by men. The market outside the hotel is full of cheap quality goods. Save your time and bypass it and the stores, although the grocery stores are okay. there's a banking machine on the other side of the hotel. Buses and trams into the city are a 2 minute walk from the hotel and we had no difficulty, although I'm not sure we would have ever found our way to the hotel from the airport on our own. take a GPS with you. We were met by friends and the combination of trains and buses was confusing.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 21, 2010

Yes its a bit out of the way but at bargain prices who cares!!...like other reviewers have said - its only a couple of euros into central and trains n busses are regular like clock work.

Fair enough the hotel isnt located in the best of areas...but the hotel itself is very nice and the hotel staff are amazingly helppful.....espcially the manager Martin who told us where to get cheap drinks from the local supermarkets.

  • Stayed June 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Belgrade, Serbia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 16, 2010

I am not into this hotel classification but certainly it isn't as equal as it should be in whole Europe. I get much better hotel in 3 star in Bucharest than this 4 star in Amsterdam and I will remind that Romania is generaly poor country. About the same was experience with Czech.
First of all, eventhough it is cold for this time of the year, the two windows only open longitudinaly for a bit and it is impossible to open entire window so it was relatively hot in the room while air-con wasn't working even after few complains. Looking at extremely ugly Muslims in neighbourhood isn't the problem, someone said people who don't like this are islamophobs which isn't true for me or other people who hate this place, I'm sure, cause problem is hotel itself.
Next, there was a strange quite knocking from inside the walls, I believe it is something about instalation and it iritates. Adjusting the water in the shower is horrible and impossible job because if you move it just a bit it either freezes you or burns. TV wasn't working properly, it turned off by itself after turning on if you don't press some button which I accidentaly discovered. Nevermind the fact that Philips was LCD with horrible picture quality and bugged by deformed stretched picture.
Trip to Brussels that was offered by hotel was horribly organized in its start because taxi drove was in city centre to the agency 1 HOUR before take off time instead just telling us to come to that adress in proper time or to drive us in proper time.
On the good side, net nearby reception was ok, but only 2 computers for big hotel. Hotel is on 15 mins from city centre or Ledseplein.
And on check out they wanted to charge us pay tv????Free tv worked barely and they wanted us to pay pay tv which we never used. In the end they gave up that after we explained but that's good proove how patheticaly unorganized they are and how EVERYTHING buggs in there.
And conclusion, if you don't have the problem that it is more like low end 3 star hotel rather than 4 star and you pay for it 70 euros per day then go for it but I thin IT ISN'T WORTH THW MONEY

Stayed June 2010, traveled as a couple
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Additional Information about BEST WESTERN Blue Tower Hotel

Address: Leeuwendalersweg 21, 1055JE Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#20 Best Value Hotel in Amsterdam
#79 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Blue Tower Hotel 4*
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Also Known As:
Best Western Blue Hotel
Best Western Amsterdam
Blue Tower Hotel Amsterdam
Amsterdam Best Western

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