For a 1 star, budget hotel, it surpassed my expectations. 5 minute walk from Amsterdam Centraal station and pretty much 5 minute walk to everything. I was there for 2 nights and I stayed in 2 different rooms (last minute change of dates..etc). First night was a room with a shared bathroom (2 rooms to a bathroom - clean) and the second with a private bathroom. Both rooms were clean and comfortable and I had no problems sleeping. They require a deposit for the TV remote, though and ladies, bring a hairdryer of your own. You won't find it in the hotel. Breakfast is separate and I didn't have any, I just need coffee/tea in the morning. I see a lot of reviews about the hotel being noisy and the stairs being steep...well, what did you expect? 1) It's in the red light district (and the rooms are above a pub) 2) Aren't steep stairs everywhere in The Netherlands? I'm from Kuala Lumpur and a 1 star "hotel" here means you'd be sleeping on a mattress on a dirty floor. I knew what to expect when I made the booking and I got what I paid for and more. I'm happy.
The staff were absolutely amazing. I arrived at the hotel at 8 am and check in was at 2 but Joyce gave me a room by 9 am and I am forever grateful for that. Jessica was very patient with me (and my many questions about the city) and my move from Room 11 to Room 5 was smooth, thanks to her. No problems. Every cup of coffee I asked for ended up being complimentary. KC, my barista on my last day, a lovely young man who made my coffee (at 7 am!) and chatted with me till I left. The housekeeping crew (I am so sorry I didn't get your names) - they helped me with my luggage coming down the stairs...they were AWESOME. I will definitely stay here again.
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