After a lot of debating, me and my husband booked ourselves to the Qbic hotel in WTC Amsterdam - there are cheaper and more centrally located hotels about; true; but the pictures of the hotel and the surroundings, talks of easy transport and again, the pictures of the hotel convinced us that this was the one for us. The hotel was relatively pricey at roughly £95 per night, but we did book at a rather last minute so the price was what we were expecting anyway (and on the same level as the more central locations).
I'm not sure who's fault it was, but I used a debit card to book the hotel, and it seems they reserved the money and then charged it - a normal procedure for a credit card but sadly not for a debit card - so the whole sum of the booking was deducted from my account, but also remained "earmarked", reserved but not collected. I contacted booking.com (through who we booked the hotel), the hotel themselves and my bank, and everyone simply spread their hands and said "we can't do anything". The hotel only saw the one charge that had gone through, booking.com didn't know anything and my bank was simply useless. It took a week and several phone calls for the reserved money to suddenly reappear back to my bank account, and I'm still none the wiser as to how that happened. So my advice is to use a credit card when booking this hotel, or using booking.com.
We arrived to Amsterdam around 19.30, and bought a 72 h BVB ticket for the duration of our stay. This set us back €15 per person, but it is definitely worth it considering the location of the hotel. The tram to use is the number 5, which you can catch right from the front of the Central Station (should you not take the train straight to the Zuid station from the airport - we didn't). The tramride takes about 15 mins, so not long at all, and the views during the ride are fantastic so the ride doesn't really get taxing. Most of the sights of Amsterdam are on the line 5 anyway, so this tram route is very handy for everything. Embark at the Zuid station and behind you - lo and behold, is the World Trade Centre, in which the hotel is. The hotel is located in the C-tower, which just happens to be right in front of you when you turn to face the building from the tram stop, so it is very easy to find. Don't go down the stairs - there is a entrance on the wall facing you and this is the quickest way to the hotel. After office hours and during the weekends you do need to buzz yourself in, but this is usually the practise with other hotels as well after hours, and we got in very quickly once we buzzed at the door, so we didn't find this to be a problem. Once you are in the lobby, take a left and you see the sign for the Qbic hotel - it is easy to find. Don't be fooled by the TNT delivery service place that you have to walk through - you are on the right path.
The hotel is experiencing some renovations at present, the check-in place and the lounge are now situated on level 1, once passed the TNT space just take a left and the elevators are there. We didn't have to use the self-check-in service, the girl working there checked us in and was very helpful and nice. Our room was on the second floor, so we went up again and to the long corridor on which all the rooms were. The walls are painted and the lighting was green so it did look rather groovy - and easily spotted from afar if one was a bit confused if they were on the right path to the rooms. On the opposite side from our room, down the corridor, there was some maintenance work being done, and it wasn't covered very well if at all, but we didn't really mind as you don't really spend your time in the corridor.
The room itself was wonderful. Airy, massive windows, and most importantly; clean (I even did the black-sock-on-the-floor test and got no dust - excellent). The bed is the comfiest bed I have ever slept in while in a hotel and the comfy chair in the room is just brilliant. Our moodlighting was, I assume, broken, and we were stuck with blue, but there was enough of natural light from the windows, or from the 3-4 normal lights in the room to not mind. Now, the rumours are true, there is no door on the toilet, so if you are squirmish about your bodily produce, you might want to ask your partner to leave the room (or use the toilets at the elevators) but we didn't mind this, suprisingly, I didn't hear a thing and no smells stayed in the room either! After a shower the room wasn't damp or moist (in our opinion) and the mirror cleared from mist very quickly. The shower itself is a small level lower than the toilet area, so water shouldn't really get to the floor there (there are plenty of towels on offer though should that happen) The wifi works perfectly and is very quick - quicker than in your avarage hotel offering free wifi. There is also a safe in the room if you want to leave your valuables there. No cupboard for clothes, but a clothes rack with hangers and lots of space to lay them elsewhere (there were 2 chairs that we utilized). Also, there is a flat screen telly on the wall of the bed.
Our Cubi unit was, unfortunately, just a little shabbily done, it seemed not all the panels were on the same level, in the shower there was only a little hole on the floor to srain the water (no drain net or anything) and the moodlighting wasn't operational, but we didn't think this was such a massive let down that we wouldn't enjoy our stay. Furthermore - we didn't get disturbed by other guests at all; didn't hear anyone through our walls or anything, it was actually very peaceful and relaxing. You might hear a few voices when people walk down the corridor or slam their doors, but other than that - not at all.
The lounge area is amazing, we really liked it. There is also a microwave if you bring your own food, you can ask for plates or cutlery from the staff and there is also a coffee machine, and self-service units to buy drinks, crisps and the likes off. We didn't have the €10 breakfast, I didn't even see it but my husband said that it was all continental (fruit, cereal etc) and for an English bloke, that's just not enough. You can get a more substantial breakfast for the same price from town, and as already established, it's not that far away.
Also, for those who smoke, or have come to Amsterdam to smoke - be aware that the rooms are non-smoking and the windows are difficult to open, if the can be opened at all. But on the level 2, if you continue past the hotel entrance (also the entrance to the TNT space) there is a smoking area, which is open 24 h a day. Also, for those wanting a night out, and are put off my the fact that the last tram comes here around half past 12 in the night, if you have bought a GVB pass, this is also usable in the night busses, and these are really easy to use, on the tram stop there is a map and timetable for nightbusses, only one comes here and it follows the tramline, so it is very easy.
All in all, we really liked the Qbic hotel. It definitely is an experience not to miss, but we doubt we would go again. This is by no means a statement against the hotel, we just would rather stay in a completely self-catered flat next time we go. If they paid a little more attention to a few details (like perfecting the Cubi-units, hiding the maintenance and construction work, be a little clearer where everything is etc) this would be a perfect hotel for anyone wanting to try something different and really enjoy a hotel that has cool enough rooms to hang out in. You might not want to go again, but one experience is more than enough.