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“Mice Infestation” 1 of 5 stars
Review of Damrak Inn Hotel Amsterdam

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Damrak Inn Hotel Amsterdam
2.0 of 5 Small Hotel   |   Damrak 58-59, 1012 LL Amsterdam, The Netherlands (Dam Square)   |  
Hotel amenities
Ranked #246 of 306 Amsterdam B&B and Inns
Kingston-upon-Hull, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Mice Infestation”
1 of 5 stars Reviewed August 6, 2014 via mobile

Me and my girlfriend were Interrailing, and in our haste to book accommodation in Amsterdam we made a last minute booking at the Damrak Inn with it's central location being the key attraction. We were given Room 51 on the top floor, which seemed reasonably nice despite the awkward climb up to it through the narrow stairway. We settled down for bed and the nightmare began. I was awoken at 4.30am to an unusual rustling sound from several areas of the room. It soon became clear that multiple mice were present when we saw them scuttling over our bags. We immediately left the room and complained at reception and the chap placed us in another room for the remainder of the night and ensured the room would be cleaned and examined. We went out and explored Amsterdam the following day and on our return to the hotel we were informed that the room had been checked, cleaned and de-miced. However, on inspection of the room several mice droppings remained on the floor. Despite this, we settled down to sleep and within minutes we heard the scratching of mice from within the walls in several corners of the room. We tried to ignore it, but soon enough they were out among our bags and belongings again. We immediately packed our things and headed for the reception. In response to our demands to be re-roomed, we were told that the hotel was full and that if we wanted to stay we would have to spend the night in a shared dorm. Having spent €193 on our booking for 2 nights in a private room, I found this unacceptable and requested to speak to the manager who, rather predictably, wasn't there. I asked for a refund for our night's stay which was also refused so at 12.15am we walked out of the hotel and went to a nice Mecure hotel which didn't have mice! Avoid this place at all costs!

  • Stayed July 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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183 reviews from our community

Traveler rating
    4
    23
    52
    32
    72
See reviews for
11
33
13
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Danish first
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English first
Portsmouth, United Kingdom
1 review
1 of 5 stars Reviewed July 23, 2014

booked & paid with expedia, arrived mid afternoon to be told no rooms available & to " go try elsewhere " . Hotel was Very noisy , seems to be opposite a building site , didn't look too clean either , blessing in disguise maybe. Expedia have been no help what so ever .

Room Tip: Don't stay , not nice people.
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  • Stayed July 2014, traveled on business
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed July 16, 2014 via mobile

This hotel has mice. They said to us don't take any good in the room. However my friend took a diet supplement which was vacuum stored powder shake in a bag in his case. During my last night at around half 4 I awoke to a mouse running across the room and holes in the shake bag. The friend and I went down to confront the receptionist and he decided to blame this incident on us. I do not advise staying here....

  • Stayed July 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 16, 2014

*Do not trust this hotel* We got to the hotel to be told that they had cancelled our booking and given our room to someone else because the price we were quoted on hostelworld was wrong. They told me that an e-mail had been sent to inform me, i later found out that it was sent the evening before we flew out. They had taken it upon themselves to book us into a new hotel at a much higher price than we had agreed to pay at damrak. Asked for deposit back but tehy said its nothing to do with them

Room Tip: Do not stay here
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  • Stayed May 2014, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
2 of 5 stars Reviewed May 18, 2014

The access to the rooms in the building was extremely difficult. Many steep stairs that were not even straight up. With heavy bags it was really a problem. The evening sleeping was not very good as there are doors in the hallways that the other guest were shutting all night. If you opened your window to get some cool air, we heard men talking like they were in our room with us. Not a good night sleep after a 20 hour trip from the US.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 10, 2014

I stayed here for 2 nights, booked a single room and was pleased to find that the room was clean, had a double bed, and a clean bathroom.
For location it can't be beat as you are near everything.
I would stay here again..... Great location... clean room... No frills. Free wifi

  • Stayed May 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Damrak Inn Hotel Amsterdam

Address: Damrak 58-59, 1012 LL Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #246 of 306 B&Bs / Inns in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:2 star — Damrak Inn Hotel Amsterdam 2*
Number of rooms: 23
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