Me and my girlfriend were Interrailing, and in our haste to book accommodation in Amsterdam we made a last minute booking at the Damrak Inn with it's central location being the key attraction. We were given Room 51 on the top floor, which seemed reasonably nice despite the awkward climb up to it through the narrow stairway. We settled down for bed and the nightmare began. I was awoken at 4.30am to an unusual rustling sound from several areas of the room. It soon became clear that multiple mice were present when we saw them scuttling over our bags. We immediately left the room and complained at reception and the chap placed us in another room for the remainder of the night and ensured the room would be cleaned and examined. We went out and explored Amsterdam the following day and on our return to the hotel we were informed that the room had been checked, cleaned and de-miced. However, on inspection of the room several mice droppings remained on the floor. Despite this, we settled down to sleep and within minutes we heard the scratching of mice from within the walls in several corners of the room. We tried to ignore it, but soon enough they were out among our bags and belongings again. We immediately packed our things and headed for the reception. In response to our demands to be re-roomed, we were told that the hotel was full and that if we wanted to stay we would have to spend the night in a shared dorm. Having spent €193 on our booking for 2 nights in a private room, I found this unacceptable and requested to speak to the manager who, rather predictably, wasn't there. I asked for a refund for our night's stay which was also refused so at 12.15am we walked out of the hotel and went to a nice Mecure hotel which didn't have mice! Avoid this place at all costs!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, HostelWorld, Despegar.com, HostelBookers, Hotels.com, TripOnline SA, Odigeo and EasyToBook so you can book your Damrak Inn Hotel Amsterdam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.