Staff were friendly and polite, the room was of adequate size for 2 although it isn't a palace (don't look in the cupboards in the bedroom). It's well located and not far from the local supermarket and about10-15 mins walk from Dam square. The hallway leading up to the flats aren't very pleasant and have a bad smell, but the rooms themselves aren't bad.
The only problem is the boilers are very old and the water pressure is pretty awful, our boiler broke while having a shower, although they came out ASAP to fix it. All in all, it's worth the money you're paying, I'd probably stay here again.
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