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“Just the Facts” 3 of 5 stars
Review of BEST WESTERN Leidse Square Hotel

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BEST WESTERN Leidse Square Hotel
3.0 of 5 Hotel   |   Tesselschadestraat 23, 1054 Amsterdam, The Netherlands (Vondelpark)   |  
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Ranked #163 of 356 Hotels in Amsterdam
San Antonio, Texas
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Just the Facts”
3 of 5 stars Reviewed September 10, 2013

This hotel is located on a quiet street in the Museum district very close to museums and parks. Room 304 was quiet and overlooked a large treed courtyard. The linens were clean and the pillows and bed comfortable. The front desk help were VERY helpful and spoke excellent English. The room was adequate size for a European room. But this is where the compliments end.

The sheer curtains had stains on them. The tiles on the bathroom floor were GRAY compared to the tiles under the sink in the non traffic areas which were still white. The bottom of the shower curtain was YELLOW and slimy and I felt I needed to reshower each time it would sway and attach itself to my legs. There are no facecloths for makeup removal. The carpet was filthy and stained. The second night after getting into bed we saw a large bug crawling across the ceiling over the bed. I don't know what it was but we quaranteed our clothes upon return home in case it was a bedbug but we did not notice any bites or visibly see any bugs in the bed. But the worse thing was it was 86 degrees in Amsterdam that day. When we checked into the room we saw an air conditioning control and vents on the wall and assumed we had air conditioning. When we got back from sightseeing early evening, the room was scorching hot but alas the a/c did not work. We asked at the front desk and was told that room did NOT have a/c and that all the a/c rooms were taken. Of course they were! So the first night was a sleepless one even with a fan going and the window open I was in a puddle of sweat all night. The basement level luggage storage area is musty and filthy...we almost checked out when we saw that and I kinda wish we had.

In fairness, I did fill out a review of the hotel sent by Best Western and got an immediate reply back. The Hotel manager was going to review this room for the not so clean aspects I pointed out so hopefully these will be in better shape for someone else's visit. I also sent her the below photos showing the air conditioning unit controller and vents on the wall and asked for clarification as everything points to the fact this room has a/c. Her reply was that this rooms a/c was not working permanently and they were going to remove the controls from the room which hopefully will clear up any confusion for the next visitor. I was also told that facecloths are available from the front desk..apparently this information was to be located in the Guest Directory which I was told was on the desk but we did not find one in the room anywhere. She did offer a discount if I ever return to Amsterdam as enticement to give them another chance. I don't think we would pick the same hotel but we would choose another in the same area.

Room Tip: If it is going to be hot, make sure you get an air-conditioned room. Room 304 faces the back of the...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,187 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
mumbai
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 4, 2013

we stayed for 3 nights in august 2013 in this hotel. very good location few minutes walk from leidse square. direct bus from schiphol airport to leidse square. the hotel staff is very helpful, corteous and friendly. the breakfast is also good. the hotel is also few minutes walk from vondelpark. will definitely recommend this hotel.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

This hotel was spotless and friendly , in a great location away from the busy streets .. But only a 2 minute walk from leidse square. Approximately a 20 min walk to dam square .
There is a beautiful park right next to the hotel , and trams and buses practically right outside .
Would definitely stay here again ...

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed September 3, 2013

I liked this hotel a lot. It's not very luxurious, but everything is in perfect condition. The location is wonderful as it's close to the museums, shops, bars and restaurants. The breakfast is very good also! If I como back to Amsterdam, I'll stay there for sure. I strongly recommend it. They have a big storage room where you can leave your luggage if necessary. We left us for 3 days and it was ok.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Amsterdam
1 review
5 of 5 stars Reviewed September 3, 2013

We have stayed at Best Western (Leidse) before and returned with our brother and sister-in-law for his 40th birthday. Once again found our stay to be very enjoyable. A warm welcome at 9.30 am and although our rooms were not ready no problem in storing our luggage so we could go and explore. Although set away from the bus route 5 minute walking distance to the Hard Rock Cafe, Hollands Casino and the start of the canal boat tours. Our room was extremely clean and although no air conditioning as we were very lucky with the weather they did supply a fan. Will definitely be going back.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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Derby
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 29, 2013

This hotel is very well placed for getting round and about Amsterdam. Like other reviewers have said it is a bit worn around the edges but don't let that put you off. We found it to be very clean. The rooms were cleaned everyday. The staff behind the desk and the were really helpful and friendly.
As mentioned above we couldn't fault the hotel for its position. It was very quiet at night and we slept really well all four nights we were there. I was ready to write a bit more about it but Dave H below has already said it all a lot better than I could.
Would definitely return here when we come back to Amsterdam.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 29, 2013

In total we spent 3 nights at this hotel, i chose this hotel originally because of its location and the location was really good. You can easy catch the tram from Central station to get to the hotel but don't try walking with luggage as we first did in the heat as it took at least 45 minutes. The room though wasn't very comfortable. No airconditioning with only a table fan to help cool us down in the summer. The bathroom had no vent or circulation, so every time we got back to our room we were hit with both the stuffiness of our room mixed with the smell of the bathroom, it was horrid. We had breakfast at the hotel, it was reasonably good and included a hot food selection.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Leidse Square Hotel

Address: Tesselschadestraat 23, 1054 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #163 of 356 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Leidse Square Hotel 3*
Number of rooms: 89
Official Description (provided by the hotel):
Multistory Hotel housed in 19th-century building within a short walk to Leidseplein, bars, nightclubs & the Municipal Theatre. ... more   less 
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Also Known As:
Ach Leidse Square Amsterdam
Hotel Ach Leidse Square

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