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“Traveler's beware” 1 of 5 stars
Review of Hotel Flipper

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Hotel Flipper
2.0 of 5 Hotel   |   Borssenburgstraat 1-5, 3021 CJ Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #288 of 345 hotels in Amsterdam
Palo Alto, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Traveler's beware”
1 of 5 stars Reviewed September 7, 2013

RE: Hotel Flipper , Amsterdam
I don't know how to reach TripAdvisor staff but consumers should be aware that Hotel Flipper doesn't refund when applicable. I booked the hotel around July 1, 2013. for a business trip in Amsterdam September 12-18. The cancellation policy states for no shows and for cancellations during this period September 13-17, it is non-refundable. The reservation was cancelled through Hotels.com within 24 hours due to a clerical error. July 2nd. 2013. Far in advance.
Hotels.com validated, I had the right to a refund and cancellation.
The hotel to date refuses to refund my $. It is approximately $1040 USD. The hotel states I will be charged the full amount however., Even the dates don't match. At the very least, I should be refunded for Sept 12 and Sept 18.

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
No fixed abode
Top Contributor
102 reviews 102 reviews
96 hotel reviews
Reviews in 79 cities Reviews in 79 cities
172 helpful votes 172 helpful votes
2 of 5 stars Reviewed September 5, 2013

Having spent over seven-and-a-half years continuously on the road in rented accommodation from hotels to apartments to hostels and much in between, we have a good idea of what we look for in reserving a bed for the night.

Unless otherwise stated, assume the reviewed accommodation to have the following facilities: in-room internet connection for personal laptop, air conditioning, TV with English speaking channels, fridge and a safe.

We arrived by bus and got lost trying to find our way to the “hotel”*. It isn’t too far away from the food takeaway joint (untried) close by the bus stop if you get lucky, but we didn’t, and ended up walking around in circles for quite some time. We found it eventually and got checked in without fuss and climbed the stairs to get to room 18.

I’ve seen bigger rabbit hutches.

The small, double bed took up the entire room leaving a scant 6” to get by to the far (window) side and we had one slim wardrobe wedged into the gap on the other side. A couple of makeshift bedside cabinets (read stools/boxes) that couldn’t fit next to the bed and so were just left wherever they would be least in the way (objective not achieved) and a dustbin were the only other items of furniture.

A pitiful bedside lamp winked mournfully into oblivion and we had a mini flatscreen TV hoisted up the wall at the foot of the bed, mercifully above head height so one could almost pass the bed through the aforementioned 6” gap without having to duck and contort further.

But it wasn’t so much the Lilliputian scale of the room that was first noticeable, rather the heat. Almost sauna-esque, even with the windows flung wide open you could cook a chicken to perfection inside fifteen minutes.

The bed was OK, but with only one measly pillow available the stretched duvet looked lonely, so to occupy our minds while unpacking, we looked for the remote to switch on the TV. It was missing and remarkably enough, closer examination of the screen revealed it was rendered unusable without the little box with buttons. Who installs a television that cannot be manually operated?

The bathroom seemed disproportionately large, but even that had a few niggles. You knocked the tap when using the shower so the flow rate dropped or went overly hot or cold, and the electrical power point was not working , hence the hair drier was just collecting dust.

On a positive note, the wi-fi was excellent.

No fridge, in room safe, air con, or much else bar the basics mentioned above. There was a kettle but without any cups, so how is that useful?

We went back to Reception to ask for an additional pillow and the missing TV remote and were advised that neither could be supplied until the following morning. That wasn’t quite the response we were hoping for and so we politely suggested we were not impressed and ended up with the promise of an upgrade to a bigger room (what, the broom cupboard?) the next day with breakfast thrown in for free.

It was very late and so we agreed to their compromise and went up for the night, to encounter the biggest problem of all. The noise.

Clearly the concept of soundproofing has escaped the architects of this rambling building. Not only can you hear every fart, sneeze, burp and other bodily eruptions with such clarity, you’ll be amazed those responsible were not in the room with you- an impossibility of course, unless you’re related to a certain Mr Houdini.

The central courtyard is the oft chosen venue for all manner of travelling hippies who wax lyrical on their global exploits throughout the night (smoking is permitted outside hence the popularity) so you are unwillingly subjected to their tortuous dialogue at varying times throughout the wee hours of the morning. Do not be fooled that closing the window will help, it doesn’t, and only aids to quicken the chicken cooking times.

Doors slam like starter pistols, peoples’ footsteps sound like dead men walking, floorboards creak and naturally you’ll be reminded of all the road traffic noise, including an alarming number of emergency sirens. I suppose we should be grateful all the TV remotes were missing, we didn’t hear one television throughout our stay…

The next day improved no end with a good (free) breakfast, a three bed room with much more space (we even had a desk for the laptop) and a working TV. However, the supplied remote control unit was disintegrating and useless, but we could at least manually change channels and volume. It was barely worth it as aside from a few local channels we had just one English and one German for viewing.

Another bonus was that on enquiring about laundry the guy said he would do it free of charge for us. We assumed he was feeling guilty at the shambles of the first night, bit we happily accepted his kind offer, giving him our clothes at around 15:00. We asked when they would be ready and he replied “in the evening”. Again, this was fine as we were off early the next morning but when we got back at 21:00, the new receptionist said our things hadn’t even been dried yet and that they would be ready by 23:00. Excuse me? It takes two hours to dry some T-shirts and a pair of jeans?

Once more we made our feelings of disappointment known and despite a sullen face, we were repatriated with our freshly washed and dried bits inside forty-five minutes.

Finally, our second room (#15) although far better and one less flight of stairs to manage was equally hot and extremely noisy.

As ever, please feel free to contact us via a personal message or check out our Blog for more details and pictures. Just Google “ktelontour” or see our profile.

*It’s not a hotel, the “s” must have dropped out- we’ve been to far classier hostels and this would barely make the grade. At 65€/night (we stayed just the two) it is overly priced and not worth the money but prices are high in Amsterdam, even though this is quite a trek out from the centre.

Room Tip: Avoid room #18
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  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 19, 2013 via mobile

Our room was clean, the clerk was real nice (they even offer you wine when you check in for free) it has bath items and nice comfy beds. Didn't have breakfast so,I don't know how that is. We were four and each one of us really didn't notice any sign of, y know, bugs or stuff that I read on TripAdvisor. We pretty much liked it and recommend.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
1 review
3 of 5 stars Reviewed August 14, 2013

For the price in Amsterdam area. One cant complain a lot. To be fair they go all out to serve and provide you with anything that you need. Generally rooms are small but livable. They should clean the toilet frequently since its a shared toilet.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 4, 2013 via mobile

The place as a whole was bearable, going there I was a bit anxious because it had a bad rep, but for £25/night you do get what you paid for! The good points about the hotel were that the rooms weren't too cramped, the bathrooms were nice and the availability of plug sockets was very welcome! However, the breakfast was terrible (cheese, cold cuts and disgusting scrambled egg, I expected a lot more for €6.50!), there was no A/C or even a fan when it was boiling, and we had to be moved to a smaller room.

Overall, not a bad trip, but not great either....

  • Stayed July 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 13, 2013

Located near the trams, you reach anything within a short time. The hotel is built within houses of the old Amsterdam style and offers from rooms for young people with outside bath and shower to rooms including baths, still at reasonable prices. 24 hrs service with breakfast buffet at Eur.6.50.
If you want to spend a good time without spending all your savings, this is the place to go..
Very friendly and helpful staff

Room Tip: Upper floors not advisable if you depend on a elevator
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarhus, Denmark
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 12, 2013

I stayed 5 nights at this hotel with my family. First of all it was very small rooms with no space for clothes nor luggage. At first sight the rooms were clean and I just thought it was the usual big-city-high-season-rip-off.
Then came the real nightmare. My children's room showed to be infected by BED BUGS. I immediately told the management about the problem when we detected it as such. The mattress was replaced ( probably by another bug infected mattress) and the room sprayed. The manager excused himself on behalf of the hotel and gave us some free beers. Everybody was friendly, we were allowed to put my daughters clothes in the freezer and I thought it was going to OK from now on. But no - every morning new bites. The last morning we saw ALIVE bed bugs in the bed!!!!!!!
I claimed my money back for the 5 nights the kids spent in the room and was offered a mere 50 euros to settle the matter. when I kept complaining, I was threatened that the 50 euros would be taken back from my account if I contacted Tripadvisor.
STAY AWAY FROM THIS TERRIBLE PLACE.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Flipper

Address: Borssenburgstraat 1-5, 3021 CJ Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Room Service Airport Transportation
Hotel Style:
Ranked #288 of 345 hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Flipper 2*
Reservation Options:
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Also Known As:
Flipper Hotel Amsterdam

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