I stayed 5 nights at this hotel with my family. First of all it was very small rooms with no space for clothes nor luggage. At first sight the rooms were clean and I just thought it was the usual big-city-high-season-rip-off.
Then came the real nightmare. My children's room showed to be infected by BED BUGS. I immediately told the management about the problem when we detected it as such. The mattress was replaced ( probably by another bug infected mattress) and the room sprayed. The manager excused himself on behalf of the hotel and gave us some free beers. Everybody was friendly, we were allowed to put my daughters clothes in the freezer and I thought it was going to OK from now on. But no - every morning new bites. The last morning we saw ALIVE bed bugs in the bed!!!!!!!
I claimed my money back for the 5 nights the kids spent in the room and was offered a mere 50 euros to settle the matter. when I kept complaining, I was threatened that the 50 euros would be taken back from my account if I contacted Tripadvisor.
STAY AWAY FROM THIS TERRIBLE PLACE.
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- Also Known As:
- Flipper Hotel Amsterdam