When we arrived we were told that we had booked a deluxe room, i.e. the lowest quality that this 5* has. I informed them that I had in fact booked "run of the house" with expedia, which meant i was to receive the best room in the hotel available at the time of check in. The manager was called in and after thinking for a moment asked that we follow him. We were escorted to a massive suite with 8 rooms. It was incredible. Bed amongst the most comfortable I have slept in. Aside from this the staff were very pleasant and the hotel restaurant served excellent food.
Overall a very satisfied customer.
- Official Description (provided by the hotel):
- The newest five-star deluxe hotel of Amsterdam in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms, of which 25 suites offer complimentary wireless internet, free minibar and from free access to the wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more less
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