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“Lovely hotel perfectly positioned” 4 of 5 stars
Review of Grand Hotel Amrath Amsterdam

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Grand Hotel Amrath Amsterdam
5.0 of 5 Hotel   |   Prins Hendrikkade 108, 1011 AK Amsterdam, The Netherlands (Binnenstad)   |  
Hotel amenities
Ranked #46 of 346 Hotels in Amsterdam
Lincolnshire, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Lovely hotel perfectly positioned”
4 of 5 stars Reviewed August 11, 2014

This was a birthday treat from my partner, so he booked this as a surprise. We had the BEST time here. A completely romantic break !

Breakfasts were excellent....LOTS of choice.
The place is just outside the station, but perfectly positioned so there is no noise.
Rooms are spacious and mini bar included in the price, as well as the most excellent coffee makers..
We went to the spa and that was a treat. Not too busy, lots of space.
Just be sure to allow extra time for booking in and out, that can take a while.
Staff were friendly and very helpful.
Brilliant place. Highly recommended for a romantic treat in Amsterdam ..
We had the most. Beautiful walk across Amsterdam to the rijksmuseum on a fresh morning... Meant we were there before the crowds and saw Amsterdam in early light... Beautiful... I'm coming back as soon as possible !

Room Tip: I cannot fault the room we had x Look around the hotel, thee are some beautiful nooks and crannies...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, August 18, 2014
Thank you for your beautiful words about our hotel. It is our passion to give our guests an unforgettable experience, good to hear we managed to do this once more.
We are looking forward to welcome you back in Grand Hotel Amrâth Amsterdam.

Best wishes,
Sales Department - Grand Hotel Amrâth Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,504 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (507)
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Leigh, United Kingdom
Top Contributor
59 reviews 59 reviews
29 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed August 9, 2014

I didn't get to stay in the hotel but a friend booked afternoon tea for our party - well what can I say ?? the service and staff were very slow - we were served with sandwiches and cakes and I really cant explain how awful they were - we had 3 types of tea and they all tasted like dishwasher !!! so when is asked the staff for a coffee - 30 mins later - the coffee was not much better - at a price of 40 euros per person I will not be coming back - what a waste of money !!!

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, August 18, 2014
Thank you very much for taking the time to share your experience. We are very sorry that we could not meet your expectations. We would appreciate, if you could contact us on sales@amrathamsterdam.com so we can go further into depth on this matter and try to prevent this in the future.

We are looking forward to hear from you.

Kind regards,
Sales Department - Grand Hotel Amrâth Amsterdam
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London, England, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile


We were arrived well in advance of the 2pm check in time, reception were very welcoming and took care of our bags, provided us with a city map and assured us that our room would be ready soon.

The room its self was well appointed, of a good size with a fantastic bathroom with huge bath and separate shower cubical. We were fortunate enough to stay on the 4th floor with a good view of the city skyline and an adjacent canal. The complimentary mini bar was well stocked, including alcohol miniatures, and refilled daily.

I can honestly say the bed was probably the most comfortable bed I've ever slept in, my fiancé would agree.

The spa services on site were of a high standard and never too busy to enjoy.

We chose to have breakfast on one day our stay, it was a good breakfast, typical of such a hotel.

The hotel its self is perfectly located to enable you to enjoy all that Amsterdam has to offer and the staff are very attentive, if you're thinking of staying here I suggest you do!



  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, August 18, 2014
Nice to see that your stay was everything you wished for. Thank you for sharing your experience with us and others trough TripAdvisor. We are looking forward to welcome you back in Grand Hotel Amrâth Amsterdam.

Best wishes,
Sales Department - Grand Hotel Amrâth Amsterdam
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Berwick upon Tweed, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 8, 2014

We had just a brief visit to see the architecture which is very special. An early example of the Amsterdam school. A smart hotel in a fantastic buiding, Friendly staff only too willing to show us around.

Stayed August 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, August 18, 2014
Dear visitor, thank you for your beautiful words about Grand Hotel Amrâth Amsterdam. As the hotel is based in the old shipping house, designed in the Amsterdam School style, it is worth making a visit to our hotel just to experience the beauty of the building. We are looking forward to welcome you back in our hotel.

Kind regards,
Sales Department - Grand Hotel Amrâth Amsterdam
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Coventry, Connecticut
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed August 8, 2014

Update: A day after writing my favorable review (below) of the Grand Amrath Hotel in Amsterdam, I checked my credit card statement. There was an unapproved charge of $168 made to my credit card by this hotel. My room was prepaid on Orbitz. We paid the municipality tax upon checkout and were told we had a ZERO balance. We never used room service or the hotel's bar or restaurant. So this charge was definitely BOGUS! We emailed the hotel 2 days ago, but never got a reply. I had no choice but to call my credit card to dispute the charge. My advice...Check your credit card statement carefully upon returning from your trip!

We picked the Grand Amrath in Amsterdam mostly because of the good reviews here and its proximity to Central Station. I like to be able to get from the airport to my hotel easily with luggage and without needing a taxi. The Amrath fit the bill. A train leaves right from the Schipol and the hotel is only a 3 minute walk from the station, easy peasy! If you do choose another hotel, nearly every corner of the city is accessible via Tram, bus or metro, all doable with luggage. And actually other areas of the city can be far more charming and less crowded. That said, this location worked for us.

The building is quite interesting, inside and out, but it does have some quirks. There is no real lobby, only a small room to one side, more like an office where check in occurs. The hallways take a bit to get used to as the doors between hallways look just like the room doors and the signs are not the best. We found ourselves taking wrong turns for the first day or so, but did get to see some of the cool architecture while trying to find our way. The elevator was an old and wooden with a single door you pulled open when the car arrived. Cool but slow. Our room was quite large by Euro standards and had a great comfy king bed. The bathroom was very large with a great soaking tub, separate shower and his/her sinks. The only faults with the bath was relatively dim lighting and no real door, only a glass panel. This was no problem for us, married 13 years, but may be awkward for a new couple getaway! The room rate did include a free mini bar/fridge which was a great touch too. Ours was always restocked daily with water, tonic, soda, wine, beer and even airline bottles of gin, rum etc. This really hit the spot after walking miles along the canals all day. If that's not enough to help you unwind, try the spa (rare in this city). It was a well thought out space, beautiful pool, a jacuzzi tub and several saunas. For those not exhausted from sight-seeing, there was a fair sized workout area too. We used it every night (open to 11 pm too!)

Although all staff members were quite friendly, some were far more helpful than others. A concierge was sometimes hard to find, just busy with other duties I suppose. One nice young woman realized that nobody had oriented us during check in and politely told us where the elevators were, how to find our room, explained the free mini-bar, gave us the spa and restaurant hours, and how to contact her for any other needs. She was a huge help!

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, August 18, 2014
Thank you very much for your valued feedback. Regarding the charge which was made on your credit card, please be informed that the hotel takes an authorization, by checking in. This should be cancelled and back into your account within 2 working days, however it depends on where you live. If you could inform us with your reservation information we can sort this problem out. You can contact us on; sales@amrathamsterdam.com.

Further we are pleased to read that you enjoyed your stay in Grand Hotel Amrâth Amsterdam and you appreciated the Art-Nouveau style of the hotel. We are looking forward to welcome you back in our hotel.

Kind regards,
Sales Department - Grand Hotel Amrâth Amsterdam
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Horsham, United Kingdom
1 review
4 of 5 stars Reviewed August 8, 2014

The Hotel itself is located just a ten minute walk from the main railway station and minutes away from the main canal attraction.
The Hotels interior architecture is beautiful, particularly in the larger corridors and landings with marbled floors and walls and with an elegant wood framed ornate glass ceiling in the main stairway
We were in a group of three couples so had the chance to see how the rooms differed, given the unusual triangular shape of the building.
The rooms are elegant and diverse in shape and size with varying amenities. One room had a His and Her double basin but with just a bath with shower. Our room had a bath and a shower enclosure. Our room although on the same tariff as the others was bigger with a high ceiling and views over the city but it appears to be luck rather than reserve as to what type of room you get.
The rooms were clean though a little tired in some areas. Our friends room for example had a broken shower screen over the bath that required a little skill from the user to keep the water from flooding the floor- not five star. In our room the air conditioning refused to work.- not five star.
The booking does not include breakfast and at 25 Euros plus local tax is not exactly cheap but is comprehensive and convenient.
The staff were polite and attentive with the Concierge service being particularly helpful.
The basement boasts what the Hotel calls a Wellness Centre which I didn't use but a friend did.
With a Sauna, Turkish Steam Bath whirl and Swimming Pools proved to be a very pleasant experience.

All in all we all had a pleasant stay at the Grand Hotel Amrath but I personally think the five star rating is a little optimistic.

Room Tip: Ask for a City View
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  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, August 18, 2014
Thank you very much for your valued feedback. We are pleased to read that you had a pleasant stay in Grand Hotel Amrâth Amsterdam. We are looking forward to welcome you back in our hotel.

Kind regards,
Sales Department - Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 7, 2014 via mobile

Stayed here for 2 nights midweek. Excellent check in process, shown to the room and given the history on the building and shown how to work the gadgets in the room. Lovely large room - such a comfortable bed. Lovely shower and bathroom. Amazing free mini bar. Bbc1 and 2 on tv if homesick. Very quiet rooms. Located close to the train station. All in all great stay and recommended.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, August 15, 2014
With pleasure we are reading your review on TripAdvisor. Thank you very much for this. We are looking forward to welcome you back in Grand Hotel Amrâth Amsterdam.

Kind regards,
Sales Department - Grand Hotel Amrâth Amsterdam.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Amrath Amsterdam

Address: Prins Hendrikkade 108, 1011 AK Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #46 of 346 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Amrath Amsterdam 5*
Number of rooms: 165
Official Description (provided by the hotel):
Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more   less 
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