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“Would stay again” 5 of 5 stars
Review of Grand Hotel Amrath Amsterdam

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Grand Hotel Amrath Amsterdam
5.0 of 5 Hotel   |   Prins Hendrikkade 108, 1011 AK Amsterdam, The Netherlands (Centrum)   |  
Hotel amenities
Ranked #52 of 354 Hotels in Amsterdam
Vancouver, Canada
Level Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Would stay again”
5 of 5 stars Reviewed July 23, 2014

While this is certainly not a five star hotel by international standards, it is an excellent hotel which may be found as part of a deal (I got it as a "secret hotel" through Expedia). The free mini bar (including alcohol) was an excellent amenity, and the location is perfect for seeing the main sights (maybe a little far from the museums, but public transit is nearby).

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales department at Grand Hotel Amrath Amsterdam, responded to this review, July 24, 2014
Thank you very much for your valued feedback. We are pleased to hear that you enjoyed your stay in Grand Hotel Amrâth Amsterdam. We are looking forward to welcome you back in our hotel.

Kind regards,
Sales Department - Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,639 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (537)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
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English first
Palatine, IL
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 23, 2014

This hotel is beautiful on the inside and the rooms overall were really nice (especially the bathrooms). We were in a deluxe room for reference. It's in a great location and easy to walk to different areas and the central train station.

Something to keep in mind is that each room doesn't control it's own temperature, so we found the rooms to be warm because you could only change it 3 degrees from the average temperature the hotel sets. It was warm and humid in Amsterdam, so this was really annoying. I'll also say that the staff is nice, but was forgetful. Our TV was busted and it took four requests for them to get it fixed (twice over the phone and twice in person). They also forgot to order our Taxi for the airport. Just book knowing the good and the bad. It is a truly historically beautiful hotel.

Room Tip: If you are going to book - think about upgrading. The deluxe rooms were really nice.
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  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, July 24, 2014
Thank you for your nice words about our hotel. We are happy you enjoyed the monumental aspects of the building. Because the hotel is situated in an monumental building we are not able to put air-conditioning in place, but instead have climate control. We are sorry to read that your request for the television was not prioritized and the order for the taxi. We hope we may welcome you back in Grand Hotel Amrâth Amsterdam and give you a truly 5 star experience.

Best wishes,
Sales Department - Grand Hotel Amrâth Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 23, 2014

We visited this hotel on 22/07/14 for coffee and delicious club sandwiches The concierge,Peter, was extremely charming and knowledgeable about the history, architects and designers involved in the construction and restoration of the building,and the companies who commissioned the construction.We were astounded and delighted by the building. While we did not stay, we saw the interior and guest rooms which were fabulous.

Room Tip: There is a spectacular room at the top of the hotel within the "prow" that has a glorious...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, July 24, 2014
Thank you very much for your beautiful words about our hotel. Thank you for sharing your experience with us and others trough TripAdvisor. We are looking forward to give you another great experience in Grand Hotel Amrâth Amsterdam.

Kind regards,
Sales Department - Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broadbeach, Australia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 22, 2014

The Grand Amrath has a lot going for it, not the least of which is a great location. It is situated an easy walking distance to Amsterdam's main Central Station, and a pleasant stroll along canals and quaint streets to the Nieuwmarkt, Dam Square and all of the major attractions of the old town. The imposing building is a wonderful example of Amsterdam's unique art deco period, and much of the former shipping offices heritage has been faithfully restored and preserved. All guest rooms vary in size and shape and a canal view really adds to the Amsterdam experience. My partner and I weren't entirely comfortable with the glass bathroom door, and the permanent water stains on the black marble/granite vanity top is really unfortunate. Apart from a terse young porter who spoiled our arrival by expecting us to carry some heavy luggage up the front steps, the staff are friendly and helpful. The attendants in the breakfast room need particular mention. They were bright, friendly and nothing is a problem and ensured we had a great start to the day.The complimentary minibar is a real bonus. We'd stay here again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, July 24, 2014
Thank you for your beautiful words about Grand Hotel Amrâth Amsterdam it is our passion to give our guests an unforgettable experience, good to hear we managed to do this once more.
We are looking forward to welcome you back in Grand Hotel Amrâth Amsterdam.

Best regards,
Sales Department - Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Easton, Massachusetts
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 22, 2014

We did a two day lavoyer in Amsterdam before a cruise and decided on the Grand Amrath. We liked the idea that it included a mini bar as any kind of drink is very expensive in Amsterdam and it was good to get a refreshment after touring during the day.

We did not use the facilities of the hotel as we were running around the whole time. Service was good, but the hotel and rooms are a bit dated. Quite honestly, if I had a do over, I would stay at the Doubletree, which has the amazing views, is closer to the city and costs less and we like that Hilton brand. Our two day stay at the Grand Amrath was decent and value was decent.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, July 23, 2014
Thank you very much for your valued feedback. We are pleased to hear that you enjoyed your stay in Grand Hotel Amrâth Amsterdam. We respect when you prefer another hotel but are looking forward to welcome you back in our hotel.

Best regards,

Sales Department - Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 21, 2014

Excellent stay at a wonderful hotel. The staff were attentive, polite and very knowledgable. Would stay there again. The local was excellent close to station, trams and other amenities. Rooms were clean and tidy and the mini bar was always stocked well.

Carl and Sharon

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, July 23, 2014
Thank you for your beautiful words about Grand Hotel Amrâth Amsterdam it is our passion to give our guests an unforgettable experience, good to hear we managed to do this once more.
We are looking forward to welcome you back in our hotel.

Warm regards,
Sales Department –Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed July 19, 2014

I research Hotels before I pick them and as you can see from my other reviews usually I end up in nice and often in great places.

Not here: It starts with a 50 Euro! ( US 68.00) Parking fee. I parked a 5 minute walk away in a nice underground parking garage for 10 Euro.

The bathroom sink looks like it has not been cleaned in months... turned out the marble is damaged and and the spots can not be removed, still it looks filthy. Maintenance in a 5 start should include repolishing the marble if needed.

As soon as we settled in, the door opens and a couple walked in that had the same room assigned. It is normal for a 5 star hotel for a staff member to walk guests to the room, not here.

And the major issue: The hotel does not have air conditioning!!! When I inquired I was told the hotel has "Climate Control" but no air conditioning. I was further told that due to the age of the building air conditioning can not be installed. There are lots of companies that would be happy to bid on retrofitting the building. Alternatively, remove the 5 Star rating and clearly disclose in all advertising and reservation sites that the property does not have air conditioning.

And this for about US 300? My advise? Stay Away!

Room Tip: If you anticipate warm weather, NONE!
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  • Stayed July 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, July 21, 2014
Thank you very much for taking the time to share your experience of your stay at Grand Hotel Amrâth Amsterdam. We are very sorry that we could not meet your expectations. Referring to the air conditioning, we are not able to put it in place as the building is a monumental building and protected by monumental care. We are very sorry that your room was assigned as well to another couple, which we take in high consideration to prevent this in the future. Normally there is always a bell boy walking the guest to the room and helping with the luggage, except from when the guest request otherwise. Once more I would like to thank you for sharing your experience and want to offer you our sincere apologies of not meeting your expectations.

Kind regards,
Sales Department - Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Amrath Amsterdam

Address: Prins Hendrikkade 108, 1011 AK Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #52 of 354 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Amrath Amsterdam 5*
Number of rooms: 165
Official Description (provided by the hotel):
Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more   less 
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