Hotel is close to the train station which is great for the airport. It is also near the centre of town with most places within walking distance. The room was large and the bed very comfortable. However despite putting out the "Please make up the room" card outside our door early on the Sunday, the room was never made up. We then went out for the evening and on return the door card did not work and after the usual toing and froing, we were finally given an ordinary key with the promise that the technician would fix it first thing in the morning. We left the hotel the next morning with no technician in sight and on our return early afternoon, nothing had been done and the room had not been made up. At this time they moved us to a new and better room. However on checkout next morning they billed us at the price of the new room! They corrected it without a problem, but it was just poor management.
We still liked the hotel and it is not outrageously expensive in terms of its position, although definitely not a full 5 star hotel.
- Official Description (provided by the hotel):
- The newest five-star deluxe hotel of Amsterdam in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms, of which 25 suites offer complimentary wireless internet, free minibar and from free access to the wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more less
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