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“Excellent hotel but a few slight improvements” 4 of 5 stars
Review of Grand Hotel Amrath Amsterdam

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Grand Hotel Amrath Amsterdam
5.0 of 5 Hotel   |   Prins Hendrikkade 108, 1011 AK Amsterdam, The Netherlands (Binnenstad)   |  
Hotel amenities
Ranked #49 of 353 Hotels in Amsterdam
Hornchurch, United Kingdom
Level Contributor
71 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Excellent hotel but a few slight improvements”
4 of 5 stars Reviewed February 11, 2014

My boyfriend and I stayed in this hotel for a weekend trip for three nights in February.

Check in: Checking in was smooth in the seperate room as you enter the hotel. The person checking us in was friendly and stated it was taking him a while to find us the best room. By best room, I had hoped for a full canal view but no such luck.

My boyfriends credit card was taken to secure any additions on the room however we later found out they actually took out money from the card and not the pre autorisation that was expected.

Room: We wasn't given any directions to our room, and it did take a little time to locate it as there are many halls however once we found it, we were very pleased.

The high ceilings, large King size bed (which was the most comfortable bed I've slept in), coffee machine, free mini bar and seperate deep bath and powerful shower were all great.

The bathroom was a very good size and the toiletries were replenished daily. The shower was very good as was the bath. The door is glass however it is frosted so once it's closed, you can not see inside it.

The free mini bar was a very good touch and we made good use of it. The mini bar is re-stocked seperately from the maid. It included two beers, soft drinks, vodka, gin, whiskey, a Dutch sprite and a small bottle of red and white wine. Also a bag of popcorn.

There was a TV in the room and we borrowed a DVD player from reception as we were feeling a little lazy one evening.

Spa: The spa area was very good with a good size pool, jacuzzi, three saunas of varying temperatures and a steam room. There was a very small gym as well. My only complaints with the spa area is the lack of places to sit. There were a couple of beds and chairs but not enough for the many users. Also there should have been a water fountain in the area. A jug of water was by the reception area but this was not re-filled.

Breakfast: We had breakfast included in our room rates. Unfortunately we had an issue where our room number was not on the breakfast sheet but this was quickly checked once we queried it.

We also had another issue when we came down to breakfast on Monday to be told brekfast finished at 10am on the week days and not 11am as on the weekends. Luckily after speaking with reception, they agreed we could eat breakfast in the bar lounge although this was a set menu.

The breakfast buffet consisted of the usual pastiers, cheeses, meats, cooked breakfast and plenty of different juices. It was plentiful however I felt the 25EUR per person price was rather steep. However, I guess this is normal for a five star hotel.

Room service: We did not order room service although I did look to order soemthing but the price of a pizza being 15EUR then followed by a cover charge of 7.50EUR was a little too steep.

Location: The hotel location is fantastic for everything. Central station was a short 5 minute walk away. As was the Red Light district and many other places to visit.

We took a canal tour and it was great to see the hotel from the canal. It was also the only hotel mentioned on the canal trip.

Overall, I was happily visit this hotel again. The reason for this review not being five stars is simply the small little miscommunication issues. Another communication issue we had was regarding checking out at 1pm. Having gone to our room at 12.30 to pack up, our card did not work and the maid refused to let us into the room, this meant having to go back down to reception.

Room Tip: 307 was a nice room with a partial canal view
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (526)
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Portstewart, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 8, 2014

Just returned from a 2 night stay at the Grand Amrath hotel. The hotel is in a quiet, yet central location, 5 min walk from Central Station & approx 10 min walk from Dam Square & all central attractions. On arrival we were upgraded to a superior room (seems to be a frequent occurrence!) & were definitely not disappointed! The room was huge with a king sized bed, high ceilings, electronic remote controlled curtains and a free mini bar. A fantastic view of the canal & free Wi-Fi were added bonuses! Although slightly on the smallish side, the bathroom was very well equipped with Ritual toiletries, a large bath & a separate power shower.

All of the staff were welcoming & friendly & I would definitely recommend this hotel to anyone visiting Amsterdam. The architecture & character combined with contemporary touches make it an interesting, quirky place to stay! Didn't get a chance to try the Wellness suite, maybe next time!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 8, 2014

We visited Amsterdam and stayed at Amrath again. It's always the good choice!

Near the train station for only few minutes walk, fantastic design of inner area, and perfect mini bar ! Bathroom is nice and comfortable. Always best hotel in our memory.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eddieCambridge
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed February 6, 2014

This is an amazing building, an old shipping office on many floors just a short walk from Central Station. It has a paternoster lift, now disused. The rooms are large and high-ceilinged. Ours had remote controlled curtains. Very comfortable beds. Lovely bathroom with two basins, a bath and a separate shower, free mini bar, wonderful pool, sauna and hot tub. On the downside, the room was hot and we could not work out how to cool it down. Not sure it merits a 5 star, but compared to many other hotels in Amsterdam it is a gem.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
200 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed February 6, 2014

The good points:
Huge clean and comfortable room with high ceilings (I do get the impression that every room will be very different in this eclectic building).
Free mini-bar.
The room was quiet and sleep quality was excellent (my biggest gripe with more modern hotels)
Free wi-fi with good speed/signal strength.
Fantastic location just 5 mins walk from Central Station.
Friendly staff.
Historic building with interesting interiors/exteriors.

The bad points:
House keeping missed our room one day so we called down to reception and asked for the room to be cleaned. They did a shoddy half finished job.
No shower curtain.
Parts of the hotel just felt scruffy and need of an update.

Overall it exceeded my expectations.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tromso, Norway
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 5, 2014

Its a grand experience. The staff is very pleasant and service-minded. Rooms are cleand and luxuriouse.
If you ever travel to Amsterdam, this is the hotel! The price is ok compared to other hotels in this range.
The hotel is 2 minute walk from the main train station of Amsterdam.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 4, 2014

This was our second stay at the Amrath - we decided to make a return visit as we had enjoyed it so much last year. Highlights were still the art deco surroundings and the fantastic spa. It was also very quiet for a city centre hotel. One complaint I do have is the bed, which was supposed to be double sized but was actually 2 single beds pushed together and 2 single duvets. Not ideal for the romantic getaway we had planned! This is why I am giving a 4 star rating and not 5 star....also there was not as much variety in the mini bar this year, although it was included in the price, which I haven't come across before.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Amrath Amsterdam

Address: Prins Hendrikkade 108, 1011 AK Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #49 of 353 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Amrath Amsterdam 5*
Number of rooms: 165
Official Description (provided by the hotel):
Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more   less 
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