Very good location, room large clean. It did take a long time to check in, they did hold luggage while we went out. Our rooms were not cleaned til after 4pm everyday we were there. But the mini bar was restocked every morning. No ice, had to get ice at bar, they suggested room service, I have no patience for room service. The hotel was history, I asked for a rooftop viewing, needed to get permission from management. The spa offered rooftop massage, I was just nosey and wanted a look from above. The manager who took me up there seemed indifferent to my curiosity and enthusiasm. I thought the hotel was a great piece of history and was looking for some history, but I guess she was just too busy with management to be friendly. The hotel is within site of the train station with good connections to all places in Amsterdam. We did not eat at the hotel. The outside of the hotel looks like a model for Disney or other monster type films, just great. The only thing about checkout is that they added a tax, which we had a prepaid bill and they were not supposed to add anything else. I discussed this with management of the hotel and they insisted they were within their rights to bill this amount. The booking agency we used disagreed with the management and refunded us. Our booking clearly stated all was prepaid except meals, spa services and parking. BTW don't park a car there I heard it was 50 euros a day to park.
- Official Description (provided by the hotel):
- The newest five-star deluxe hotel of Amsterdam in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms, of which 25 suites offer complimentary wireless internet, free minibar and from free access to the wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more less
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