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“Grand Art Deco Building with poor room design” 4 of 5 stars
Review of Grand Hotel Amrath Amsterdam

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Grand Hotel Amrath Amsterdam
5.0 of 5 Hotel   |   Prins Hendrikkade 108, 1011 AK Amsterdam, The Netherlands (Binnenstad)   |  
Hotel amenities
Ranked #43 of 344 Hotels in Amsterdam
London, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Grand Art Deco Building with poor room design”
4 of 5 stars Reviewed March 13, 2011

The building is great, and have been beautifully restored. Inside its a maze with long corridors lacking room directions. Many historic elements are nicely preserved. Most of the rooms however are poorly designed. I dont think anyone would like a room with bright red carpet and walls, and with green blue jellyfish pictures. One room however (number 133) was nicely designed with four poster bed and calm colors. The wardrobe though is so small, its seems to be a joke.
The location is central, but the shortest way to Dam square is via the red light district.
The service is good, no problems. The breakfast is fine as well.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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scotland
1 review
2 of 5 stars Reviewed March 10, 2011

I stayed here from 4th-8th March 2011 with my husband. It was a much anticipated trip without the kids in a five star hotel. As with most city hotels, it is not cheap but it was a special occasion
We booked a superior deluxe city view room, with king size bed and a bath on a high floor.The room was booked with Booking.Com and pre-paid.
On arrival at 7.30pm we were told that there were none of these rooms available and we would have to have a lesser room. We were taken miles down to a basement room then another room with separate beds. We got a room eventually on the second floor with no bath.
The manager apologised and promised to move us on Sunday to a better room. Got moved to a smaller one on Sunday.
The hassle over the rooms put a massive damper on the week-end and after a while you have to just get on with it or ruin the trip.
I think when things go wrong at the beginning you find flaws with everything.and there were flaws!
We are not people who complain but we just wanted the room we had booked and paid for.
I think if you book through one of the many online sites you have to be very careful that you get the room you paid for. I think there are certain rooms they try and put you in.ie. the basement and the back because they can sell your room for a higher rate on the day.
Not very impressed.
We stayed at the Marriott last summer with the kids across town.If you judge a hotel on whether you would return then the Marriott would be a big yes and The Amrath would be a no.

  • Stayed March 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Edinburgh
Top Contributor
143 reviews 143 reviews
45 hotel reviews
Reviews in 79 cities Reviews in 79 cities
200 helpful votes 200 helpful votes
4 of 5 stars Reviewed March 7, 2011 via mobile

Just returned from a 3 night stay in Amsterdam. Hotel is amazing if you have an interest in architecture and being an old shipping office it has some wonderful nautically inspired design. The room we were staying in (room 221) was at the back of the building so was quiet. The hotel sits on a busy main road. The only downside of the stay was that the room (deluxe) was a little small and the window couldn't be opened freely (you had to ask the concierge to do this as the ceilings and hence the windows are extremely high). This meant the room was slightly claustrophobic and stuffy. However on the plus side, the bathroom was lovely and spacious, housekeeping was efficient, the free mini bar was great and we found all the staff pleasant and helpful. The hotel bar was a nice place to have a drink before heading out to dinner. Location wise the hotel is very handy for the station and because Amsterdam centre is so compact it was really easy to walk to all the main sites (without going through the red light district).

  • Stayed March 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jock in Brum
Top Contributor
102 reviews 102 reviews
49 hotel reviews
Reviews in 47 cities Reviews in 47 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed March 5, 2011

Booking a room with full wheelchair access can be tricky and often the hotel has an incomplete idea of what a fully accessable room acctually is. Not so with the Amrath.

Having booked via Expedia, I telephoned the Hotel and they confirmed the booking, with each of our requests guarenteed. Simple and efficient - thank you.

On arrival we were awe struck by the exterior of the building, Dutch but extravagant and other-worldly, a delight. The entrance lobby is a grand confection with every space full of original features and subtle referrences to the history of this great building. The wheelchair user in our party was shown to the accessable entrance (right by the taxi pull up) and we checked in with no glitches. A smiling porter took us to our rooms and we were more than happy with the allocation.

The accessable room was super large, a small suite with a hard wood floor, and two chair users could share this space with ease and comfort. The bathroom was, again, exceptionally large with both wet room style shower (including chair) and a luxurious bath. Full marks.

Our room was a little smaller but equally well appointed. Good sized TVs (two in the accessable room), coffee maker and free minibar added to the comfort zone, and the bed was one of the most comfortable I have ever slept in. Our rooms were next to each other and on the ground floor so no breathtaking views, but to have the confidence in our friend's ability to manage for himself in his room it was well worth the trade off.

One small criticism, the towels. A five star hotel should be providing the fluffiest top quality towels, not thread bare with ragged edges. Come on, sort this out Amrath.

Breakfast is not our meal but we dinned in the hotel mid week, impressed by the small contemporary menu. The tasting menu was fine and they managed to cater for a shellfish and pork free guest, so full marks there. The wine was ok, if a little unadventurous. However, they really need to improve the knowledge of their waiting staff. The young woman serving us was surprisingly inarticulate and didn't seem to know much about the food or wine, simply quoting what was on the menu. Not good enough for a 5 star experience and easily rectified.

Room service provided us with late night burgers, good quality served piping hot in 20 minutes, and the bread and butter pudding with bannana and chocolate hit the spot.

Bar staff, concierge, porters, receptionists were super efficient, smiles galore and courteous at all times.

Be aware, this is not a modern hotel, no massive glass and steel lobby with branded gift shops or extravagant art. But none the less, a beautiful historical space full of the original marble, wood and stained glass from another age, detailing the history, oppulence and might of the great Dutch shipping company that built it. Breathtakingly beautiful.

Saddly, one event did annoy me and it's worth knowing: We wanted to weigh up taking a cab v's public transport back to the airport. The concierge quoted us a "hotel agreed rate" of E45 and on refelction we chose that option. We went back and asked for a car to be arranged, only this time it was the porter at the desk who said it would be E50, for a bigger vehicle to manage the wheelchair and cases - fair enough. Except that when we got to the airport the driver wanted E58 - "for a larger vehicle"... poor and cheap. If there is an agreed rate for this journey it should be adhered to. Needless to say, the driver lost any tip they might have deseved for loading and unloading the luggage and chair.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2011

Had a great stay at the Amrath for 4 nights. We stayed in one of their deluxe (i.e. standard) rooms - it wasn't massive but was well laid out, had a big comfy bed and a nice seating area. The free mini-bar was a nice bonus. The building itself is beautiful, and the location was excellent. Dam Square is about 15 mins walk away, which puts this a bit outside the absolute centre of town, but the location worked really well for us. One of the nicest places to hang out in the evening was Nieuwmarkt square about 5 minutes from the hotel (full of lovely bars and a few nice restaurants), plus Amsterdam is small enough that everything is in easy walking distance. Would definitely go back to the Amrath if in Amsterdam again.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeuwarden, The Netherlands
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2011

Grand Hotel Amrâth Amsterdam an unmatchable experience ….

Recently, my wife and I spent a weekend in this hotel that is located in the vaccinated building of the former Royal Steamer Society. After a warm and hospitable welcome, where the car by an employee is parked on the closed parking, we are guided to our suite. A beautiful suite which consists of a living/work room, bedroom and a bathroom. Breathe history while the rooms are equipped with all the facilities that makes a stay as more pleasant, ranging from two flat screens, a true four-poster bed to electrically controlled curtains.
Recommend a guided tour of one of the hospitable but not intrusive staff. They have provided us with all sorts of things about this building full of beautiful details and grandeur that if a warm blanket to feel.
The proximity to the shopping area, museums and entertainment centre is almost perfect, everything is within walking distance and the routes are located in a safe area.
After an afternoon of shopping and culture sniffing is to relax in the extensive spa, which is equipped with fine saunas and a swimming pool. In a completely relaxed state we have enjoyed a glass of fine wine in the hotel bar before us fully swear to all the goodies that is provided in the on-site restaurant.
The next day begins with a generous breakfast buffet which we have chosen for the English variant supplemented with all kinds of fresh fruit and vegetable drinks.
We can recommend everyone this and want to fill out the staff and management to thank for this unforgettable experience.

With compliments,

Fam. Nijboer (Leeuwarden, Holland)

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2011

Ok, so this was my second time staying at the Grand Amrath Hotel. We had two bookings ( the first a very cheap Standard Room with breakfast via agoda ) for 3 nights, then another booking for 7 nights ( Superior Room City View via expedia) after a weekend trip to Berlin.

We arrived at the hotel about 10.30 am from a long flight and were able to checkin early. I mentioned that I was celebrating my birthday and had two bookings. I was immediately offered an upgrade for my first stay and also the opportunity to have same room for our return. Room 107. ( smoking) It was an excellent choice for us as the room over looked the canal and was at the back of the hotel, VERY quiet.
After some great shopping in Amsterdam we were able to leave one very full suitcase at the hotel while we were in Berlin. On return we were given the same room as promised.

We experienced only one problem while staying the second time. Some very noisy guests in the room next door arrived on the Friday evening ( our quiet sanctuary had been disturbed). It became clear that these people were up for a big weekend which would have meant an end to our enjoyment of the room. I complained to the concierge who immediately dealt with the situation in a very robust manner which we were very grateful for. We had no further disturbances.

As I have now stayed at this hotel multiple times here is my general review.
The Staff are friendly, discreet and efficient.
The rooms are fabulous with high ceilings and the most comfortable beds I have ever slept in. Large baths with plenty of room for two.
There are differing reviews on whether this is a 5 star hotel. If you are after large pretentious foyers with giant chandeliers and staff the fuss over you like your royalty stay somewhere else.
If however, like me, you book a hotel for its convenience, location and quality of rooms/beds there is no better in Amsterdam. The amrath has a unique style with welcoming unpretentious staff. It is the perfect room to get over jet lag. We ate breakfast at the hotel when it was included in the room rate and chose to eat elsewhere when it was not included as there is plenty of choice nearby.
I will definitely stay again.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Amrath Amsterdam

Address: Prins Hendrikkade 108, 1011 AK Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Amrath Amsterdam 5*
Number of rooms: 165
Official Description (provided by the hotel):
The newest five-star deluxe hotel of Amsterdam in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms, of which 25 suites offer complimentary wireless internet, free minibar and from free access to the wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more   less 
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