We booked a twin room at Rooms & Co on Hemonystraat for 3 nights (Euros 110 per night) and advised that we would be arriving at approx 10:00pm. We arrived and there was nobody to greet us, although a resident let us into the foyer. We spent a half hour calling the mobile numbers that we had been given until I finally found another mobile number on the front door (using my iPhone as a flashlight!) and somebody arrived to show us to our room... I understand that this is Amsterdam but the stairs were like a ladder! We were literally pulling and pushing our luggage up the stairs.
Thank God, we did not pay that night for the 3 nights upfront. When the door of our room opened, the first thing we noticed was:
-- The smell - very musty and hint of sewerage!
-- No light fitting on the ceiling, bare wires - ceiling discoloured
-- Filthy bathroom (filth running down the metal cover over the toilet roll; obvious dirt all around the bathroom)
-- The door handle of the bathroom kept falling off
-- The TV remote didn't work
-- The window was very large but when opened there is no safety rail and it is very low, so somebody could easily fall out of the window
-- The single bed was at an angle and I kept rolling down - really awful
-- Breakfast was very ordinary - stale croissants and plastic cheese.
-- The WiFi hotspot on the landing 2 feet away did not work in the room - had to stand next to it!
I think my friend & I were in shock and as it was late we had no other option but to stay the night. Next morning, I logged onto lastminute.com and booked a hotel on Herengracht Canal within 5 minutes. Our new hotel was a proper 3 star for the same price! I have no problem with a simple & clean 3 star but I absolutely have a problem with filth.
DO NOT STAY HERE... EVER!
An absolute disgrace - I have no idea how they managed to get 3 stars on their plaque outside the building!!!
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- Also Known As:
- Rooms & Co Hotel Amsterdam
- Rooms & Co Bed And Breakfast