When we arrived we were shown to room 408 when you open the door it hit the bed and you had to lift cases over bed to get in. The room itself was filthy and smelt. We reported to reception who said and I quote " yes we know lots of people have complained before " that's always nice to know.
We were moved into 405 which was better but still very poor, the heating did not work, nor did the small convector heater they gave us instead, we were told by them the place was falling apart ! The seats were all marked and stained, the room needed a coat of paint, and the shower was rusty and mouldy. I have travelled all over the world and I can honestly say this is the worst hotel I have ever been in. In all fairness the staff were very nice but had no power to do anything.
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- Also Known As:
- City Garden Hotel Amsterdam
- City Garden Amsterdam