I don't want to complain, I knew I wasn't going to stay at a fancy 5-star hotel, but there are some things I want to get off my chest and for the rest to know.
Our room was the size of a ship cabin, but for 2 nights that's okay enough.
Cleaning appliances and other things such as toilet paper were just lying around at random places.
Breakfast wasn't much but you could get your sandwich and coffee to start the day.
The staff didn't bother to say hello, even the ones at the reception. One particular was busy with playng a game on computer. Housekeepers were chit chatting in loud foreign language, and didn't even stop when customers were around.
On our last night we asked at the reception if we could make our check out an hour later and he said it was totally fine, wrote our room number down etc. BUT the next morning, after housekeeper had opened our door for 3 times and seen that we were still in bed, she started to wake us and I had to tell her that we had made an agreement at the reception about checking out at 12 instead of 11AM. THEN about 15 minutes later some man opened our door and told us that the check out time had already passed, so I told him the same I had told to the housekeeper. AND THEN we received a phone call and it was reception telling us that the check out time was almost an hour ago. Well, make your own conclusions about the work ethic and attitude there...
And finally, we had to store our luggage for couple of hours, and the luggage storing place was the "restaurant" where the breakfast takes place, between the tables and there was a note not to leave belongings unattended because the hotel is not responsible for them. A bit ironic or what.
Those are the reasons I'd rather call this place a hostel or an accommodation service instead of a HOTEL, because that title should imply some standards, even if it is a 3-star one.
The plus side is, that there was a good and no extra charge wifi connection.
If you are on a budget and looking for a place to stay for a 1-3 night trip then it's totally doable but I personally wouldn't go back in any case.
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- Also Known As:
- City Garden Hotel Amsterdam
- City Garden Amsterdam