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“Mediocre place for a 3 star” 3 of 5 stars
Review of Hotel City Garden Amsterdam

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Hotel City Garden Amsterdam
3.0 of 5 Hotel   |   P.C. Hooftstraat 162, Amsterdam 1071 CH, The Netherlands (Museumplein)   |  
Hotel amenities
Ranked #226 of 340 hotels in Amsterdam
Sacramento, CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Mediocre place for a 3 star”
3 of 5 stars Reviewed September 13, 2011

I have stayed in 2 star hotels that are nicer. Do not accept a room below the lobby. It is like sleeping in a basement or cave. There is very little light or ventilation. The evening hotel staff deals with you like you are at a swap-meet, by negotitating with you. I am pretty easy going and dont have a problem with 2 star hotels, but this one should not be classified as a 3 star. It's a short walk to the Leidsplein area and Vondel park. The breakfast is average and I suggest you dine elsewhere. On a positive note the bathroom is fairly large.

  • Stayed August 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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316 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 11, 2011

we booked a triple room for 3 nights including breakfast. The receptionist was very nice and helpful and let us drop our bags off as we were early so that we could go off exploring before check in. Really good location for liedsplein, vondelpark and tram stop close by. The hotel itself needs a bit of love and attention, but overall was a pleasent stay. The breakfast buffet was really good included fresh breads, croissants, juices, cereals,yoghurt and scrambled eggs aswell as the usual continental meats/cheeses. The room was a good size, clean beds - the bathroom was rather tatty looking, but clean and the shower was very powerful with hot water the entire stay.

  • Stayed August 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 28, 2011

The location is nice: adjacent to a large park, very close to the Rijksmuseum and to the Van Gogh museum, 10 minutes ride to the center of the city on a tram going nearby. The location is mostly qiuet, though there was some loud partying under our window on the second night of our stay. The parking on the street costs 4 euros per hour (for hours 9-24), or 36 euros for the whole day. There is also an option to leave the car on a parking lot somewhere for 8 euros per day, and come back on a tram (ask at the reception for details).

There is a rather horrid smell in the hallways (probably has something to do with a frequently used ashtray located near the elevator, just 2 meters from our room's door). The room is rather spartan with the 4 beds being placed in a row, but rather clean. The bathroom is the worse part though: the door has no lock, the stream of water in the shower is very weak, and if you flush the toilet, during the next 5 minutes the water in the shower is boiling hot. The breakfast is a rather basic affair, but cleanly served. All in all, it's passable, unless you're extra sensitive to the cigarette smoke.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Northampton, United Kingdom
1 review
3 of 5 stars Reviewed July 13, 2011

Stayed for two nights. Hotel was clean, comfortable and offers a substantial breakfast. Staff, we found, were friendly, efficient and helpful. OK, it could probably do with a thorough makeover, but what do you want? We required a bed to sleep in after a days sight-seeing at a reasonable price, and that's what we got. Would recommend for a short stay.

  • Stayed July 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Portsmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2011

My wife my daughter & i spent 4 nights in a triple room in this hotel, after night one my daughter had spots on her arms & legs from sleeping on the bed nearest the floor, after night 2 the spots had got worse, we complained to an elderly lady at reception who laughed!!, we asked someone else & got the room changed to a noiser one & my daughter was bitten again. This hotel was picked by thomas cook as a 3 star hotel more like 2 star and it also said in a quiet culdasac this was not true as the nearby park had many visitors late at night. I would not recommend any one to stay here!!!

Room Tip: do not stay at this hotel
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  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 25, 2011

The Reception Desk staff and the Breakfast Restaurant staff, gave us good service. The servicing of our bedroom was good as far as bedlinen and towels were concerned, but the room could have benefited from a "deep clean". The hotel can arrange transport to and from the airport at a more reasonable cost than public transport.
Our room was not large, and we choose to stay on the top floor to have the view over the park and the city - but when we left the lift and continued to our room, the last staircase was steep and a bit difficult to manuver suit cases.
We felt the location was good as it gave us immediate access to the large park. Trams were available nearby, but we enjoyed walking the city to enjoy the atmosphere. Designer clothing retail shops were also nearby, and some restaurants were also nearby.
My husband and I liked being close enough to tourist attractions and restaurants, but with the quietness of a hotel in a cul de sac and beside a large park with cafes.
As a couple in the "over 65 year old" bracket - it would have helped if we had been escorted to our room and had our cases carried for us.

Room Tip: ask to view the room on arrival
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  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnstaple, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 5, 2011

we got off the tram at the museum and walked down hooftstraat and thought we were very lucky to have a hotel on the richest street with all the designer stores including tiffanys etc ,only to be disapointed when we crossed the road to our hotel, and even more dissapointed when we got to our room, it was very small with furniture that was too big for it, the kettle wouldnt work in the socket it was supposed to, the hotel had run out of milk !,the shower door fell off when i was in there,the towels had big holes in,the windows had no safety catches on them and opened straight out,we were on the 3rd floor!allin allnot a good experiance,would not stay there again!

  • Stayed January 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel City Garden Amsterdam

Also Known As:
City Garden Hotel Amsterdam
City Garden Amsterdam
Address: P.C. Hooftstraat 162, Amsterdam 1071 CH, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Bar / Lounge Free Breakfast Restaurant
Hotel Style:
Ranked #226 of 340 hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel City Garden Amsterdam 3*
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