How would I rate this hostel, well, I’ll put it this way if it were possible to put 0 or minus’ for some of the ratings I would have!
The cleanliness was a huge worry of mine when we went as I trusted others to choose the accommodation. The accommodation was booked before I read the reviews, where we found out that in the past many many people found the Inner Amsterdam to be unclean and have BED BUGS!!! That’s right, bed bugs. I do not expect much from accommodation of any kind and do not normally stay in 5* accommodation. All I expect is clean accommodation with a bed and access to a clean bathroom. This is far from what we got at this hostel as the basin being dirty was completely overshadowed by discovering we were sharing this room with BED BUGS. My friend had been bitten, and we found a bed bug under one of the beds, when we told the woman on reception she genuinely could not have given less of a ****.
The customer service was very lacking, we were told when we arrived that we would get discounts at local attractions and places to see. We thought this was marvelous as we couldn’t afford high end entertainment. It turns out the ‘discounts’ they were talking about were 4 attractions, and offered the same reduced rate that most other tourist attractions, café’s and tour and ticket offices did. Hardly a discount for staying with them, anybody can get these. It was a nice surprise to find that out beds had been stripped with new bedding provided folded on the mattress, which is until we noticed that mine had not. I did not expect the beds to get made for us however when in 3 out of 4 beds gets new bedding you end up a bit disappointed. Not only did this disappoint us, but the general lack interest in the fact that our stay had been completely overshadowed by the bed bug situation was worrying, (to which we still didn’t get an apology or any sort of sympathy at all) I could only she assume she didn’t care because we were one of a large amount of complaints she had to deal with.
The best thing about the hostel was the location, it is very close to the center of Amsterdam, a couple of minutes if you get an all-day tram pass (about £7) it saved us tones of time getting from one place to another and this was a huge benefit.
The room itself was very good, we had room 110 (originally for 6) so the four of us found it perfectly suitable. It was well furnished with a TV, and desk, surprised that there wasn’t a wardrobe to be honest but for the price we paid I suppose you can’t really expect too much. The value of the hostel is cheap, but then again it’d sort of have to be. Don’t get me wrong the bathroom was a great size, and we were pleased to have a private one available, we just wished the basin and other parts of the room were clean.
Would I stay here again? NO!!!!!
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- Also Known As:
- Inner Amsterdam Hotel Amsterdam