We weren't expecting too much as it was a fairly cheap stay (about €800 for a two bedroom apartment for 5 nights). Location-wise, these apartments were good - situated in a quiet neighbourhood a short tram ride away from Amsterdam Centraal Station. The apartment itself was of a fair size but in fairly bad repair and with a very small shower/toilet cubicle.
Our real concerns were leveled at the lack of cleanliness in the flat. Although the linen was clean, when we first arrived we were particularly concerned by the sheer amount of mousetraps (four if I can remember). There were also mouse droppings under the table. The kitchen was also in a fairly dirty condition and there was lots of dust.
We asked Alexander for an alternative apartment but he said all his apartments had mice and told us to come back if we saw one. Therefore we stuck with the one we had and on the second day of our stay we awoke to find a dead mouse. We decided to check out three nights early. On asking for a refund he said he would not oblige as we did not accept transfer to alternative accommodation. Our refusal to move to alternative accommodation was due to the fact that he said they all had mice!
The free WiFi was great but temperamental so made it difficult to do work.
Great location and these could be well looked after, but with such a lack of cleanliness I was not surprised the mice had moved in. In the end we moved to an alternative hotel and had a great stay - if feeling a little out of pocket.
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- Also Known As:
- Amsterdam Apartments Alexanders Hotel Amsterdam