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“Perfect location, but.....” 3 of 5 stars
Review of The Times Hotel

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The Times Hotel
3.0 of 5 Hotel   |   Herengracht 137, 1015 BG Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #161 of 346 Hotels in Amsterdam
England
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
57 helpful votes 57 helpful votes
“Perfect location, but.....”
3 of 5 stars Reviewed August 1, 2014

We had a canal view room with a perfect view and the location was marvellous, but I was so disappointed with the quality of the room. Yes it was tiny but I knew that when I booked, but it just felt grubby and tired and had an awful aroma which I think was rotting carpet underlay. I could have complained about that when I got there but the view was great and I specifically wanted a canal view. That said the bathroom looked as though it had recently been refitted and was a decent size. With such a tiny room it was difficult to find anywhere to put anything so we were surprised that there wasn't even a shelf above bed. We only could use one tiny bedside table as the other was used for the tea and coffee tray. Wardrobe was cheap and tatty and carpet was I suppose purple industrial at it's thinest. Coffee cup not cleaned and replaced one day. Actually I think I could have overlooked all this had the room not been so expensive at 219 euros a night, without breakfast. Room desperately needed a redecorate. Loved the old master painting though.

Staff at reception were lovely and breakfast was OK.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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267 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Palo Alto, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2014

We had one night in Amsterdam on our way back from Africa to US, so we picked a hotel with a good location. The Times Hotel turned out to be a big hit. While the rooms are not large, there was definitely enough space. The teenagers LOVED the room with the spiral staircase up to the loft. And I was happy to find the room actually had 1.5 bathrooms (not the 1 I had expected). The staff was really helpful & helped us get into the room early despite the fact that the people who had it the night before us left late (and reluctantly). And the location was fabulous. One downside was that the room is on the street & I was woken up one time in the night by a loud group walking by. The rest of the night was completely quiet.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Top Contributor
189 reviews 189 reviews
78 hotel reviews
Reviews in 82 cities Reviews in 82 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed May 22, 2014

This hotel conveys a differentiated offer, rooms are artsy with a floor to ceiling mural and large windows. The guy at the reception was very nice and helpful, this place is located very close to the Anne Frank museum. Breakfast was good. I would definitely recommend.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2014 via mobile

Staying at this hotel for the third year in a row, its on a canal, great area and very close to Dam square. Service it professional, personal, caring and accommodating as can be. Breakfast area overlooking the canal is a great way to start the day.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Plano, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 6, 2014

Since this will probably be our last visit to Amsterdam, I wanted to make sure we stayed on one of the canals. We asked for....we received....and we paid for a room with a canal view. It was on the top floor which was OK...but the canal view was not that wonderful. To see the canal, we had to stand right at the window...the canal could not be seen from anywhere else in the room. Since our room was on the top floor, the sloping ceiling (while picturesque) hampered the space in the room. One one side of the bed there was only 12 inches between the bed and the wall. The same was true at the end of the bed. The head of the bed was against the sloping wall/ceiling, and there was only about 18 inches from the 4th side of the bed and the storage cabinet. There wasn't really any room to put our 2 carry-on sized suitcases except on the minimal floor space. Moving around in this room was really difficult. One the flip side, the bathroom was decent sized and had a great shower. The lights were placed over the bathroom mirror badly....I couldn't really see well enough to shave. We felt the breakfast, although we did look at it, was overpriced and didn't eat here. The staff was helpful with all our questions...although we were not impressed by the company that provided the canal tour that we purchased through the hotel at a discounted price. All that being said, the location of this hotel is wonderful....about a 15--20 walk to/from the Centraal Station....and to most major attractions located in the city center. A tram line is just 2 blocks away so you can catch a tram to attractions that are farther away. BUT, the hotel is in a very quiet neighborhood...the best of both worlds....convenient..and quiet. If only the rooms were larger...

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 13, 2014

booked this for our xmas weekend break, was in a good location, 10 minutes walk to most places, rooms were a tad small but who cares when all you need is a bed to sleep in, and we found it quite cosy to be honest, would stay again for sure.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 23, 2014

Nice little hotel with a walking distance of about 10-15 minutes to the most visited sites. Close to the Anne Frank house, all though we never went. About 10 minutes to Dam Square and 15 minutes to the Red Light District.

Room was quite small. I never stay in the hotel room during a vacation, but we found it clumsy to place our bags. Nice decoration of Van Gogh (I think) on the walls.

Powerful and nice shower with shampoo, conditioner and body wash.

Clean and neat.


Breakfast was 10 euros per person per day, so we never tried it out. But I checked it out and it was not all that good. Some bread, ham/cheese and boiled eggs. Not worth 10 euros definitely.

Staff was very friendly and attentative, always helping us with what ever we needed. I would stay again. Nice little coffee shop next door if you are in to that.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Times Hotel

Address: Herengracht 137, 1015 BG Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #161 of 346 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Times Hotel 3*
Number of rooms: 34
Reservation Options:
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Also Known As:
Times Hotel Amsterdam

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