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“Excellent” 5 of 5 stars
Review of Moevenpick Hotel Amsterdam City Center

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Moevenpick Hotel Amsterdam City Center
4.0 of 5 Hotel   |   Piet Heinkade 11, BR 1019 Amsterdam, The Netherlands   |  
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Ranked #40 of 345 Hotels in Amsterdam
Ireland
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
72 helpful votes 72 helpful votes
“Excellent”
5 of 5 stars Reviewed January 30, 2011

I booked the Movenpick on lastminute.ie as a "top secret hotel" (wasn't too hard to figure out which hotel it was though) at a great rate. The reasons I chose it were the overall good TA reviews, modern design, spacious rooms and great views. I was very happy with my choice.

Pros:
* polished and efficient reception staff,
* spacious, clean and comfortable room with sitting area, sufficient storage and good and plentiful lighting,
* great views from the room (ask for a higher floor),
* comfortable bed with good linen,
* flat-screen TV with a good selection of channels,
* very nice and clean bathroom (although the toiletries provided are limited),
* no noise issues,
* free shuttle to/from the central train station (needs to be pre-booked).

Cons:
* location wise, it is not in the thick of things; thus a little bit of a hassle getting into the historical centre (via shuttle, tram or long-ish walk) and there is a lack of restaurants nearby. Having said that, a walk from the hotel to the train station on the promenade in a nice weather is great and takes only about 15 min.

Overall, a great place and I would stay there again.

  • Stayed December 2010, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,358 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Toronto, Canada
1 review
5 of 5 stars Reviewed January 29, 2011

First we stayed here after a 10 hour flight from Toronto in September 2009.

Everything is modern clean the people are friendly and helpful. The views are stunning the breakfast was amazing.

Coming from Canada we were expecting a small room being in Amsterdam and all, but to our surprise our room was huge! The bathroom had not only the combo shower/tub, but also a stand alone shower. The walk home every night was great breezes coming off the river were wonderful to cool you off from the club. Even if you don't want to walk there is a bus and tram stop steps away from the front doors of the hotel.

The only down side to this hotel is the prices have now gone up since we last visited Amsterdam we would love to stay there again but would not be able to afford it.

But if you can afford it and want a no worry vacation I recommended it highly.

  • Stayed September 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, England
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 22, 2011

Hi, just a quick review, we stayed here for one night in November 2010.

We read a few reviews that said it was only a couple of minutes away from centraal station, and so decided to walk. First point is take the back (riverside) exit, as it leads you out onto the main road, and then if you look right you can see the movenpick. I would stay that with a suitcase, I would definitely consider a cab, as it is more like a 5 to 10 minute walk over cobbled streets and felt a little far.

The room itself was fine, I liked the hello Mr and Mrs Jones message on the TV, considering I was there with my girlfriend. The room was modern, and the bathroom, safe etc... was what you'd expect from a 4* hotel, and for the price was fine. There was a subway less than five minutes away, and we got room service which was nice, and the price was reasonable.

Overall, was a good price, and very nice hotel, only issue was the location, as it wasn't perfect for visiting the 'dam, however i think is actually a hotel for cruise liner visitors, as it was actually above where you would board the ship.

Thanks for the pleasant one nights stay!

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ireland
1 review
3 of 5 stars Reviewed January 20, 2011

I booked this hotel online to stay for three nights with my two friends.when we first arrived the man at the receptionist desk was very rude and didt want to give us the price which was given to us online and also wanted to charge us a hundred euro deposit per night even do there was nothing about this on their website.he then agreed to charge 50euros per night.every thing was off a high standerd after that untill I left my personal identification card in the room when I rang up they wanted my credit card to charge me to send it back in the post to Ireland they also tryed to say that it was illegal to send it back.he then said he would send it to my local police station if i filled out a form and it got charged to my credit card.i was a paying customer whats the price of a stamp ?

  • Stayed January 2011, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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managerAmsterdam, Marketing Coordinator at Moevenpick Hotel Amsterdam City Center, responded to this review, January 25, 2011
Dear Sir/Madam,

Thank you for having taken the time to share such detailed comments. We sincerely regret the hassle you have experienced when staying in our hotel.

Regarding the deposits, it is custom for hotels and also our hotel to ask for a cash deposit or a guarantee (authorization) for potential extras on a credit card when a guest checks in. With a credit card we authorize 50 Euro per night and a cash deposit is 100 Euro per night.

Such valuable belongings as an identification card can not be sent by regular mail, therefore we offered to send the card to the nearest police station by registered letter. Sending the card by registered letter is more expensive than a stamp and, as we are not liable for the loss of the card, we asked you to pay for the shipment. Sending the identification card to the police office makes it less convenient for you, but in this way we are sure that the right person receives the card and can identify him/herself on receipt. We do our best to make it as secure as possible for our guests.

I hope to have sufficiently informed you.

With kind regards,
Albert Rouwendal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 20, 2011

A very nice hotel, clean and modern with large rooms - some of which have spectacular views of the Amsterdam skyline and river traffic. Nice bar and restaurant on the main floor. A Subway sandwich shop is right next door if you get the urge. Public transport is right outside the front door, but many interesting locations are within walking distance. Hotel staff was friendly and accommodating. The Hotel is very expensive, but the location and amenities make up for it.

  • Stayed December 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 16, 2011

Hotel is nice and of a 4star standard although it surprisingly does not have a swimming pool or a steam room, instead it has 2 sauna's. Room was spacious enough and had free wi-fi, which was essential. It is located a little out of Amsterdam Centre and although the hotel says it's only a 10 min walk, it's actually about 20 mins if you're in good shape. The reception service is also not great. Our room was not ready when we arrived to check in and there is no queing system at reception, so there was usually a bit of a wait with people queue jumping, which the reception staff did not seem to care about. I would advise staying there only if you get a very good deal on price and there is nothing comparable available closer to town.

  • Stayed October 2010, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 11, 2011

Excellent room. Booked online, good value, didn't expect good quality rooms but were pleasantly surprised. We returned a few weeks later also. Breakfast excellent, didn't try the restaurant but bar meals OK. Excellent location with one tram stop to Amsterdam central. Would stay again if I get chance.

  • Stayed January 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Moevenpick Hotel Amsterdam City Center

Address: Piet Heinkade 11, BR 1019 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#23 Business Hotel in Amsterdam
#27 Luxury Hotel in Amsterdam
#30 Romantic Hotel in Amsterdam
#31 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Moevenpick Hotel Amsterdam City Center 4*
Official Description (provided by the hotel):
Welcome to the Movenpick Hotel Amsterdam City Center. With a prime location in the city of Amsterdam, this elegant hotel is the ideal venue for your executive travel, meeting and conferences or private ventures in matters of art and culture. ... more   less 
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Also Known As:
Moevenpick Hotel Amsterdam City Amsterdam
Movenpick Hotel Amsterdam

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