From the beginning to the end of our stay the staff was the most professional, helpful, and courteous.
We arrived well before check in and the the gentleman at the front desk was checking availability prior to us exiting the taxi. Thankfully, we were able to check in and get some rest.
The front desk was a very good map available. We used the bike/scooter rental facilility in the parking garage below the hotel. If your group consist of people aged 16 and older there is a segway facility next to the hotel (along with a Subway Restaurant)
The room size was adequate (for me, my husband, and our 14 year old son.) The bathroom tiles were heated. The shower had fantastic pressure and the temperature was always consistent and adjustable.
We ordered room service three times, each time it was delicious.
The hotel was a 10 minute walk from Central Station- didn't seem too bad when we had our bikes- but after we turned them in...we would've liked to have been closer to the tourist attractions. ( Ann Frank House, etc) Although, the Hotel does have a shuttle that transports to Central Station.
I liked this place and the staff. I would stay here again.