This hotel is really quite lovely by most US, UK or European standards and was a pleasure to stay at. The only negative was the location, but the positives far outweighed this and we would definitely stay here again. In fact we immediately booked it upon returning to Amsterdam the following week.
Positives:
Rooms and beds:
The rooms are a great size, and well designed for comfort.
We thought the beds were extremely comfortable, nice and firm – rather than many of the European beds one tends to sink into and wake up with back pain. Bedding was not top of the line like some other major hotel chains, but perfectly comfortable and very clean. The window seat/couch allowing you to gaze out on the great views was very well placed. I imagine every hotel room must have a good view at this hotel. The rooms had every typical amenity –safe, coffee maker, complimentary water, fridge, iron. The best part for us was the extremely thick door which killed all noise from the hallway. The rooms are built to isolate you away from noise.
Bathrooms:
Wonderful. Thoroughly modern, with great amenities, fantastic hot water, and nice water pressure. Even better, they were always cleaned impeccably. The only thing I would change would be the towel quality.
Lobby: Adequate and modern. There was ice water, apples or various treats available each day at the reception. Nice touch usually found with Moevenpick. (Now if they could get the staff to smile more....)
Internet: Free wireless access in rooms! What more could one ask for!
Negatives:
Staff: While some of the staff were very helpful and nice most seemed cold and unfriendly. Smiling did not seem to be an option. We spent a long time arguing with one such staff member that we would not be paying an additional “fee” on top of our priceline fees. He was adamant in wanting to charge us a nightly fee “unique to Moevenpick” that priceline and “some customers” simply “cannot understand.” The level of condescension toward us could not have been made more clear in this conversation. Needless to say, as per our priceline agreement, we did NOT pay any additional fees.
Location and Access: This is really the only major flaw with this hotel. You definitely cannot walk from this hotel to central Amsterdam – you must take the tram. It comes very regularly but not in front of the hotel. In fact getting to and from the tram stop was quite irritating. You have to either cross a dangerous highway-like street to get to the hotel, or use an overpass that actually takes you to another building -and because of the crazy construction obstructing the way to the front doors, you have two choices – going up a long series of stairs to a platform and then down another series to get to the hotel doors, or walking all the way around the construction. Either way we always found ourselves nearly run over by the bicyclists that use this street while attempting to quickly cross it – and then trying to choose the best route to the hotel. Were the other merits of this hotel less, the location issues would have caused me to give it a lower rating. It is the only reason I am not giving this hotel a rating of 5.


(3 votes)





