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“Great Experience!” 5 of 5 stars
Review of Moevenpick Hotel Amsterdam City Center

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Moevenpick Hotel Amsterdam City Center
4.0 of 5 Hotel   |   Piet Heinkade 11, BR 1019 Amsterdam, The Netherlands   |  
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Ranked #41 of 344 Hotels in Amsterdam
GreenLeadersPlatinum level
Casselberry, Florida
Top Contributor
88 reviews 88 reviews
6 hotel reviews
Reviews in 41 cities Reviews in 41 cities
33 helpful votes 33 helpful votes
“Great Experience!”
5 of 5 stars Reviewed July 30, 2014 via mobile

We stayed here after our River Cruise, and were extremely impressed. They let us actually check in at 10 am since our room was ready. Everyone was extremely knowledgeable and helpful. The restaurants were great, the view from our 14th floor room was beautiful. They have a van that leaves every 15 minutes for the Central Station and they can sell you the tickets for the tram which can take you anywhere in Amsterdam...and they can tell you which ones to take and where to transfer. Make sure you ask for an extra set of pillows and how to work the AC. We enjoyed every minute of our stay and will return if we are ever in Amsterdam again!

Stayed July 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, July 31, 2014
Dear David C,
We are happy to read your stay has been such a pleasant one, and our directions to explore Amsterdam have been so useful. Thank you for your kind comments regarding our friendly and helpful staff and great views.

If your next plans bring you back to Amsterdam, please do not hesitate to stay with us again.

Kind regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,516 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (586)
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English first
Albany, New York, USA
Top Contributor
54 reviews 54 reviews
46 hotel reviews
Reviews in 43 cities Reviews in 43 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed July 30, 2014

My wife and I spent two nights at the Movenpick Hotel in Amsterdam in July, 2014. The hotel is modern and elegant, but with a very ordinary façade on the outside. A canal is in front of the hotel and the river is in the rear. We had a great view of the river from our room. We stayed here just before embarking on a Viking river cruise, and the hotel was only a five minute walk from the ship. The hotel is a good 10 minute walk to the beginning of the downtown area and the train station, and its designation as “City Center” is misleading and a misnomer. The hotel provides shuttle service to the train station every 30 minutes for those who do not want to walk. We ate twice in the restaurant-bar, which provides excellent food. This is important because of the walking distance to the downtown area. The hotel staff was friendly and helpful.

We were advised to go to the 7th floor of the library (a 5-10 minute walk from the hotel) for excellent cafeteria-style food and a great view of the city, and we were not disappointed. We took a guided walking tour of the city, which was fine, although next time we would probably opt for a canal tour by boat. We were advised to book museums such as the Van Gogh museum a day before (and one would probably want to go by street car) and the Anne Frank house at least a week before, but we did not get around to doing any of this.

We would readily stay at the Movenpick again if we were going on another river cruise, but we would probably book a hotel that is actually in the city center (such as the Park Plaza Victoria or the Sofitel Legend The Grande) if we were to return to Amsterdam to see museums and more of the city.

Room Tip: A view of the river is desirable
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, July 31, 2014
Dear Danny38,
Thank you for sharing your detailed and positive feedback with us. It is good to learn you explored Amsterdam while staying with us, and hope you had a beautiful Viking Cruise afterwards. Your kind comments regarding your stay are much appreciated.

We do hope to have the chance of welcoming you back in our hotel.

Kind regards,
The General Manager
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Leeds, United Kingdom
2 reviews
5 of 5 stars Reviewed July 30, 2014

Stayed at the Movenpick for 1 night in July as part of a ferry/stay package. Was very pleasantly surprised at the quality of the hotel for the price we had paid. Whilst it is within walking distance of Central Station (10/15 mins), with a suitcase it seems a loooong way and it is much easier to hop on the tram and go one stop. We had a twin room, overlooking the harbour with a big picture window providing a great view of the City at sunset. Would definitely stay again.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, July 31, 2014
Dear Ozkaren40,
Thank you for staying in our hotel and for taking the time to share your experiences with us.
We hope you had a pleasant boat trip and are pleased to read our hotel met up to your expectations. Should you decide to stay with us again and carry your lugagge, please know we offer a free shuttle service (please book in advance) from and to the Central Station.

We look forward welcoming you again.

Kind regards,
The General Manager
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Prescott, Arizona
1 review
5 of 5 stars Reviewed July 29, 2014

Lovely hotel, friendly and helpful staff. They learned it was my birthday and delivered a card and Swiss chocolate bar to my room! The staff was knowledgable about local tours and sell tickets right there. We would definitely stay here again if we are ever in Amsterdam again.

Room Tip: We were on the top floor and enjoyed a lovely view! This hotel is right at the cruise ship dock.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, July 30, 2014
Dear Sally B,
A late congratulations again on your birthday! Thank you for sharing your nice feedback, it is good to learn you appreciated the small gestures of our Swiss chocolate and a birthday card.
We look forward making your next stay a memorable one again.

Kind regards,
The General Manager
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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 28, 2014

There was no mini bar. Desk staff were arrogant. We booked in for a day early, so that when we arrived at 8.30 am we would have a room to move straight into after a long trip from Australia. On arrival it was you were not here so we relet it.Sorry you get room later. Oh sorry I do not like your debit/credit card, you pay deposit, then you spend money you pay more deposit.Duh they still managed to get outstanding account.

Room Tip: Do not go.
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, July 30, 2014
Dear Geoff E,
Thank you for sharing your feedback with us. We sincerely regret to hear about your negative experiences in our hotel. We will have this further investigated and are in direct contact with your Travel Agent already. Please do not hesitate to contact us directly at all times for any questions you may have in the meantime.

Kind regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
1 review
5 of 5 stars Reviewed July 28, 2014

My boyfriend and i came home yesterady from Amsterdam, we stayed in this hotel and it was absolutely incredible. It was a little bit further from the centre than we expected but still only a 5 minute walk from all of the attractions, they even provided a shuttle bus to take you there.

The staff were very friendly and were prepared to go out of their way to help you, the rooms were fantastic. Ours (an d i assume the rest were the same) had a great view, the beds were so comfortable and big, the bathroom was perfect with a big shower and clean towels everyday!

The hotel was an amazing cherry on top to a very good break! I thank all staff at the hotel for making the trip perfect.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, July 29, 2014
Dear heidi j,
We are delighted to learn about your (more than!) positive stay in our hotel.
Your nice comments concerning our friendly staff who went out of their way, fantastic rooms and excellent service are both encouraging as motivating for our entire team.

We hope to have a chance to welcome you back soon.

Kind regards,
The General Manager
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Chappell Hill, Texas
Top Contributor
76 reviews 76 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 28, 2014

We choose this place because it was close to the waterfront to where we were taking a river cruise.
This place is very close to the central station and the old town area.
The hotel is quite nice with a friendly staff. The cost for the room was on the high side but what can be expected for Amsterdam.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, July 29, 2014
Dear gramps3421,
We hope your river cruise has been a beautiful one and would like to thank you for sharing your positive feedback with us.
Next time you decide to visit Amsterdam our friendly staff is happy to assist you again.

Kind regards,
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moevenpick Hotel Amsterdam City Center

Address: Piet Heinkade 11, BR 1019 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Amsterdam
#26 Business Hotel in Amsterdam
#27 Luxury Hotel in Amsterdam
#29 Romantic Hotel in Amsterdam
#31 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Moevenpick Hotel Amsterdam City Center 4*
Number of rooms: 408
Official Description (provided by the hotel):
Welcome to the Movenpick Hotel Amsterdam City Center. With a prime location in the city of Amsterdam, this elegant hotel is the ideal venue for your executive travel, meeting and conferences or private ventures in matters of art and culture. ... more   less 
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Also Known As:
Moevenpick Hotel Amsterdam City Amsterdam
Movenpick Hotel Amsterdam

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