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“Exceptional.” 5 of 5 stars
Review of Moevenpick Hotel Amsterdam City Center

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Moevenpick Hotel Amsterdam City Center
4.0 of 5 Hotel   |   Piet Heinkade 11, BR 1019 Amsterdam, The Netherlands   |  
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Ranked #40 of 344 Hotels in Amsterdam
GreenLeadersPlatinum level
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Exceptional.”
5 of 5 stars Reviewed March 1, 2014 via mobile

This is one of the most hospitable, courteous hotel I've stayed in. I went for my birthday and they ensured that our stay was enjoyable ( free chocolate on arrival, room service with additional gifts ) and relaxing. The view from the room ( 20th floor ) was astounding, the contrast of the canal and city- I'm still have beautiful memories about this scenic view. Breakfast was very good also. Definitely will be staying here again

  • Stayed February 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, March 3, 2014
DearCoast-to-Coast,
We are very proud to read we have been able to make your stay and birthday such a memorable one! This is very encouraging feedback and therefor has been shared within our teams already.
Thank you for all the kind words and overall appreciation.

We defenitely hope to welcome you again soon.

Kind regards,
Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,501 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (583)
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English first
Paisley, United Kingdom
1 review
5 of 5 stars Reviewed February 27, 2014

Just returned from a four night stay. As others have said the hotel is in a great location just a 5-10 minute walk from the station. The number 26 tram is one stop to the "Muzicbox" and stops across the road. A 24 hour ticket can be purchased from the conductor on the tram (in a little box near the back). Don't worry when you get on the tram as it does almost a complete circle, doubling back on itself. From the other reviews it seems that all rooms have a wonderful view down the IJ lake onto the town centre. The hotel is comfortable with all amenities. There are toiletries, hairdryer and iron/ironing board available in the room and a decent shower. There is also a fridge which you stock yourself (in my case I bought milk so that I could have unlimited amounts of tea!!) Husband bought beer in a supermarket. TV has quite a few English channels including BBC 1,2,3. It maybe of interest that there is access to a computer and printer in the business area at the top end of the reception. We used this to confirm our return KLM flights and print the boarding cards. The hotel is non smoking but has a smoking place to the side of reception in a garage type area. This has seats and a heater. I would recommend this hotel and would use it again. I booked this through lastminute on a room only basis, although we were offered a breakfast package for 17.50E (I think) on checking in. We were also allowed to check in early without any problem and used the courtesy bus to take us to the station on the day of departure - this has to be pre-booked. Ate in the restaurant on a set menu, which I felt was reasonably priced - came to about 88E for two which included a 5E each additional charge for steaks, and all drinks - a beer, wine and bottle of water. Also took advantage of the happy hour in the bar on Friday night. Staff there were friendly and efficient and supply you with free nibbles. Special mention to Florian, the barman who was very nice.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, February 28, 2014
Dear FMS3011,
Thank you for choosing our hotel for your 5 day stay in Amsterdam. We are truly pleased to read we have been able to make your stay a memorable one, and you enjoyed our F&B facilities with special attention to our Bar colleague, Floris. Compliments have been shared with him already. We are indeed not far away from the City Centre, daily tram tickets can be purchased at our Concierge Desk or in the Souvenir shop as well.

Should you decide to visit Amsterdam again, please contact us personally.

Kind regards,
Daniël Kaan
Hotel Manager
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Sheffield
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 27, 2014

I originally stayed at this hotel in February 2012 with a group of friends celebrating a birthday. At that time I did not have an opportunity to review the hotel as we were out most of the time, on my second visit in February 2014 I made a point of making the most of the hotel amenities.

The Moevenpick Amsterdam is close to the City Centre is a one stop tram ride away from Central Station, or if you are feeling fit about a 10/15 min brisk walk from Central Station.

The hotel is clean, and the bedrooms are spacious and comfortable. This time I travelled with family and friends ranging from 9 - 79 everyone enjoyed the surroundings. What is particularly good is the Fitness and Well Being Centre. The Centre is well presented with a series of massage rooms/sauna/ice room and a relaxation room. Well worth a visit if you have the time.

The staff are courteous and made sure that my we had rooms with a good view. The meal choice is great and not too pricey. The breakfast has an array of choices.

All in all a great hotel and good value for money.

Room Tip: The higher the room floor the better the view....
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, February 28, 2014
Dear Melissa034,
Thank you for staying with us for the second time! We are happy to learn we were able to meet up to your expectations again and you appreciated the friendliness of our staff and our large comfortable rooms. Our Wellness is a good option to relax after exploring the city of Amsterdam!

We look forward welcoming you soon,
Kind regards,
Daniël Kaan
Hotel Manager
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Sheffield
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 27, 2014

We stayed here on a mini-break to Amsterdam. We arrived earlier than the normal check-in time,but had no trouble at all checking in there and then. The staff were all very polite and informative and answered any questions we asked,whether it was regarding the hotel itself,or general enquiries about Amsterdam. We were asked if we had a preference to which floor we wanted to stay on and all was done there and then with the greatest efficiency. The hotel is a kept very clean and the rooms are equipt with everything that you would need. The hotel also provides a free shuttle bus service,which is handy if you don't fancy the walk. This was my first trip to Amsterdam and certainly wont be my last,and I will definitely stay here again!

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, February 28, 2014
Dear John D,
It is very encouraging to hear your first trip to Amsterdam has been such a pleasant one.
Thank you for choosing our hotel for your mini break. We are more than assist you in anything to make your stay (more) comfortable.

We hope you will stay with us again on your next visit to Amsterdam.

Kind regards,
Daniël Kaan
Hotel Manager
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Doncaster, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 26, 2014

excellent room, with fantastic facilities and right in font of the tram stop (two minutes away from the city centre). there was also a bar, restaurant and shops. absolutely loved my stay here and would definatley come back again.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, February 27, 2014
Dear robyn b,
It is a true pleasure to learn your stay has been so enjoyable with us. Your feedback has therefor been shared within our teams to keep the spirits high!

Anytime you decide to visit Amsterdam, please do stay with us again.

Kind regards,
Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 26, 2014

I stayed for two nights whilst attending a conference and found this to be an excellent hotel. Staff were friendly, professional and very helpful. The food was plentiful in choice and excellent in quality. Room service was very promptly delivered and hot. I regret not bringing my gym kit as the fitness suite looks great.

My room (1020) had fabulous views over the river and city, was fabulously modern and yet very comfortable. The bed was very comfortable without being too soft and the bathroom very well supplied with a decent hair drier and assorted shampoo/soap/body lotion/shower gel.

That business travel staple, a decent iron and ironing board, we're present and clean/free from burned on deposits!

The aircon worked and was quiet, the TV had many English language channels including all the BBC channels, the tea and coffee facilities were great and the room had a mini fridge, although unstocked. On the floor below (9th) there is a vending machine which you can stock your fridge from.

The main railway station is about a the minute walk away and I would definitely recommend using the train from Schiphol airport and save yourself an exorbitant €62 can ride!

All in all I would highly recommend this hotel, but check out competitive rates via comparison sites and direct with the hotel before booking.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, February 27, 2014
Dear Smc-67,
Thank you for sharing your feedback and for choosing our hotel for your business purposes.
We are happy to have beenn able to assist you and you valued our overall facilities such as our Room Service, fabulous views and variety of TV Channels.

Anytime you decide to explore Amsterdam on a leisure (or business) trip, we look forward assisting you again.

Kind regards,
Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2014

What a fabulous hotel! It is only a short walk from central station (10-15 mins) or catch the 26 tram from outside the station if you don`t like walking. The walk is very pleasant along the waterfront, with great views. Another great form of transport is the hop on hop off canal bus which you can use for a full 24 hours. It actually stops (red line) right outside the hotel and then continues to all the main sights around the City.
The hotel itself is superb and I cannot fault it. Our room was on the 17th floor with fabulous views across the City-we were mesmerised staring out of the window watching the boats on the water and the world go by. The room was just great. Large, very clean, stylishly furnished and with a huge shower and bathroom with under floor heating. We both slept like logs and were not disturbed by any noise.

The staff were also fantastic. We arrived very early and they checked us into our room without a problem. They stored our luggage on our last day and also allowed us to use the shuttle bus even though we had checked out. They made it very easy and relaxing for us. The concierge (Irish I think ) who drove the shuttle bus was great. friendly, efficient, and so informative about onward travel for every passenger on the shuttle bus.

I have no hesitation recommending this hotel to anyone and we will definitely be returning, hopefully later this year. Thank you for a perfect stay.

Room Tip: The higher the better!
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, February 27, 2014
Dear jenny b,
We are happy to read your stay with us met up to your expectations (and more!).
Thank you for your kind remarks regarding our general facilities and friendly staff.
Special attention has been given to our Concierge Paul for his outstanding service.

Your recommendation is much appreciated! Please stay with us again.

Kind regards,
Daniël Kaan
Hotel Manager
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Additional Information about Moevenpick Hotel Amsterdam City Center

Address: Piet Heinkade 11, BR 1019 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Amsterdam
#26 Business Hotel in Amsterdam
#27 Luxury Hotel in Amsterdam
#28 Romantic Hotel in Amsterdam
#31 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Moevenpick Hotel Amsterdam City Center 4*
Number of rooms: 408
Official Description (provided by the hotel):
Welcome to the Movenpick Hotel Amsterdam City Center. With a prime location in the city of Amsterdam, this elegant hotel is the ideal venue for your executive travel, meeting and conferences or private ventures in matters of art and culture. ... more   less 
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Also Known As:
Moevenpick Hotel Amsterdam City Amsterdam
Movenpick Hotel Amsterdam

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