My wife and I stayed here for three nights and initially were slightly disappointed that the hotel is by the harbour, a short walk away from the "old" town and the canals. We normally tend to go for "quaint" and this tall modern building was anything but. However, we were very impressed from the moment we arrived by the welcoming staff on reception.
Even better news was that the booking we had made involved an upgrade to an Executive Room. This was on the top (20th) floor and the view from the window when we walked in, of the city and the harbour at dusk, was simply stunning. We turned off the lights in the room and just stood there for several minutes looking out.
No doubt virtually the same view was available from many non-executive rooms on the floors below ours. However, what they wouldn't get was access to the Executive Lounge which is described in other reviews and was a real bonus. We don't really like watching TV in our bedroom and spent some time in the lounge watching the Winter Olympics on the set there. On returning from a day sight-seeing it was really nice to relax before dinner eating canapés and drinking wine, which was regularly topped up by the very attentive staff. Tea, coffee and soft drinks were always available as well. We also ate our breakfasts in there which was probably a bit more relaxed than the main dining area, although the food from the buffet was just the same for everyone.
We had dinner in the hotel every night and on day one went down to the Silk Bar, where the chef does a daily "special" with an inclusive drink, as well as the normal menu. On this occasion it was a stir fry and was really excellent. The second night was actually my wife's birthday and we decided to eat in the main Silk Road restaurant. We both ordered steaks and these were both delicious. The service there was excellent and very friendly. The restaurant manager came and chatted to us and, realising that my wife was celebrating her birthday, personally brought us a complimentary dessert to share (we had not mentioned the birthday beforehand so she missed out on the bar of chocolate referred to in other reviews, although this was not really needed as there was always a huge pile of Swiss chocolates in the lounge). The dessert was a very nice touch that certainly made the evening feel very special. Our only disappointment was on our last night when we returned to the Silk Bar on "burger night". Unfortunately we were a bit late arriving and the bar was really busy with delegates to a conference. It took quite a while to place our order and, having asked for them to be well done, our burgers arrived very pink indeed and had to be sent back. No quibbles and profuse apologies were forthcoming from the staff, but we were very late eating in the end.
The location of the hotel turned out not to be any problem at all as there is a free half-hourly hotel shuttle bus to and from the central station where all the other transport links are located. There is also a tram stop just across the road and one of the canal bus routes includes a stop for the Cruise Terminal which is next door to the hotel. Apparently the visiting cruise ships are an added sight for guests at the hotel during the summer.
Our first visit to Amsterdam was really enjoyable and this was largely due to the hotel and its excellent staff. We would strongly recommend it to anyone who likes the facilities of modern hotels but generally finds them a bit impersonal. Admittedly, it was not very "Dutch" but this was more than made up for by the Swiss chocolate and ice cream that Moevenpick do so well.