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“Very good luxury hotel” 4 of 5 stars
Review of Moevenpick Hotel Amsterdam City Center

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Moevenpick Hotel Amsterdam City Center
4.0 of 5 Hotel   |   Piet Heinkade 11, Amsterdam BR 1019, The Netherlands   |  
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Ranked #39 of 343 hotels in Amsterdam
Bruges, Belgium
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Very good luxury hotel”
4 of 5 stars Reviewed January 8, 2014

We stayed for one night; the room was very comfortable, clean and quit. Very friendly reception. The breakfast was outstanding!! We did sleep at the 17th floor and had a wonderfull view over Amsterdam.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, January 9, 2014
Dear Yvan 188671,
Thank you for sharing your positive feedback with us. We are pleased to read your stay has been enjoyable and you valued our comfortable and clean room, friendly staff and good breakfast.

Please visit us again on your next stay to Amsterdam.

Kind regards,
Daniël Kaan
Hotel Manager
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2,358 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (465)
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Phoenix, Arizona
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 6, 2014

Nice hotel with large and comfortable room and ours had a good view of the water. We arrived very early a.m., but could not check in early due to the hotel being fully booked the night before (this is a hotel that serves many precruise clients).

Easy walking distance to city or if you don't want to walk, there is a train station across the road that is one stop to city center. Nice breakfast as well.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, January 8, 2014
Dear Mary S,
Thank you very much for sharing your feedback with us regarding your stay.
We took note of your early arrival. You may be interested to know, we will always do our utmost to give our early arriving guests a room when available. This depends on our room availability, and occupancy. The only way to guarantee an early arrival is to prebook te night before.
Besides this we are pleased to read you valued our large and comfortable rooms, as well as our good views over the river "IJ".

We look forward welcoming you again.

Kind regards,
Daniël Kaan
Hotel Manager
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Swindon, England
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 6, 2014

My wife treated me to 4 days in Amsterdam as a suprise christmas present, including 3 nights at the Movenpick hotel. As apparently normally the breakfast is 25 Euro's each, we paid 70 Euro's per night to get it included, plus we were on the 20th floor, which meant wonderful views of Amsterdam, various bits and bobs in the room (minibar and coffee machine) and Prosecco and nibbles in the evening. We went and had these every night, as they were very tasty, and almost negated the need for an evening meal!

I also used the Sauna in the health suite, which was very nice.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, January 8, 2014
Dear James B,
We are pleased to read your Christmas surprise present brought you to our hotel.
Thank you for chosing us and for sharing your experience with us and our future travellers.
It is good to hear you took advantage of all the benefits which are included when booking an Executive Suite.

Should you decide to visit Amsterdam again, we are happy to assist you.

Kind regards,
Daniël Kaan
Hotel Manager
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Preston, United Kingdom
Top Contributor
50 reviews 50 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed January 6, 2014

Great hotel, well located a short walk or tram ride from the main train station terminal.

Ideal base for exploring Amsterdam, clean room, friendly staff and reasonably priced room service

Would definitely book again.

Thanks

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, January 7, 2014
Dear stevo8626,
Thank you so much for sharing your positive review with us. Your kind words regarding our great hotel, easy to reach location and friendly staff are very encouraging to read.
Your opinion is very helpful for our future guests as well!

We hope you will stay with us again in a near future.

Kind regards,
Daniël Kaan
Hotel Manager
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Aarhus, Denmark
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 4, 2014

If you are looking for a hotel with at good view, quiet location, large rooms and good breakfast i Amsterdam. This is it!
I think It is located a bit to far from the city centre.
Nice and helpful staff.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, January 6, 2014
Dear Perhof,
We are pleased to read your stay has been enjoyable with us, and you valued our quiet location, good views, spacious rooms, helpful staff and extensive breakfast.
You may be interested to know, we offer a free shuttle service to the Central Station (please make advance booking).

Next time you visit Amsterdam, please stay with us again.

Kind regards,
Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Top Contributor
73 reviews 73 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 3, 2014

this could be a great hotel, nice bar serving snack food, upmarket restaurant, decent gym, good rooms and a great view over the river.
the hotel is next to the cruise ship departure point and unfortunately at times it has the same feel- the picture attached shows the queues you can expect when the coaches arrive - not what you would expect for a hotel charging 5 star prices
In our room the phone had a flashing red light, which normally indicates a message - this could not be turned off in the four days we were there disturbing our sleep - it was only as we were checked out that we were told that every room had the same problem - why was this not fixed?

  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, January 6, 2014
Dear neilalexander,
Thank you for sharing your feedback with us regarding your stay. We are truly sorry to hear our hotel did not meet up to your expectations. Your comments will be further investigated within our teams to ensure the quality and service you expect and deserve from us.
We have contacted our service provider with regards to the flashing light on your telephone, but unfortunately they were not able to resolve the issue during your stay.

We defenitely hope to ahve a chance to welcome you again in our hotel. Please contact us directly, we are happy to assist you.

Kind regards,
Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 3, 2014

We stayed at the Movenpick Hotel during the new year celebrations in Amsterdam. And both the city and the hotel, greeted us with open arms. A very well managed facility (something we have always associated with the Swiss); everything is spic and span, and you get a sense of calm throughout the facility. Even in the noisiest of times, we cold enjoy a wonderful sleep without any essence of the noise outside. The rooms have an amazing view, so the higher the better. There is a direct tram, no 26 from the central station, (the 1stop is the one you need to get off at).

It's a bit far from the city centre, so tram is necessary and the only quibble in an otherwise wonderful experience is their policy of holding a 100 Euro deposit from each guest. This seems very unprofessional coming from such a chain and would have spoiled our complete experience. I would suggest to the management to have a look at this policy. (only reason to give it a 4 ****).

Room Tip: The higher floors facing the Canal would provide an excellent view.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Moevenpick Hotel Amsterdam City Center

Address: Piet Heinkade 11, Amsterdam BR 1019, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#22 Business Hotel in Amsterdam
#24 Romantic Hotel in Amsterdam
#25 Luxury Hotel in Amsterdam
#28 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Moevenpick Hotel Amsterdam City Center 4*
Official Description (provided by the hotel):
Welcome to the Movenpick Hotel Amsterdam City Center. With a prime location in the city of Amsterdam, this elegant hotel is the ideal venue for your executive travel, meeting and conferences or private ventures in matters of art and culture. ... more   less 
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Also Known As:
Moevenpick Hotel Amsterdam City Amsterdam
Movenpick Hotel Amsterdam

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