Many reviews are negative due to the hotels location. WHY? 10 minutes walk to central station or
2 mins to the nearest tram stop. Location is perfect with views of the city or IJ river. Stayed in an executive room on higher floors, well worth the upgrade for views alone. Bonus of the executive lounge 'happy 2 hours' with complimentary snacks, soft drinks, beer and wine. I could not fault this hotel, from the front desk to the waiting staff, nothing is too much trouble.
Rooms are large and comfortable and CLEAN. Have recommended this hotel to many friends, all come back with a positive review.