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“EXCELLENT IN EVERY WAY” 5 of 5 stars
Review of Moevenpick Hotel Amsterdam City Center

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Moevenpick Hotel Amsterdam City Center
4.0 of 5 Hotel   |   Piet Heinkade 11, Amsterdam BR 1019, The Netherlands   |  
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Tot 30% korting
Ranked #38 of 340 hotels in Amsterdam
Edmonton, Canada
Top Contributor
82 reviews 82 reviews
34 hotel reviews
Reviews in 46 cities Reviews in 46 cities
37 helpful votes 37 helpful votes
“EXCELLENT IN EVERY WAY”
5 of 5 stars Reviewed August 15, 2013

My wife and I stayed there twice in the last few weeks, before and after our holiday cruise. We had the good fortune of having an upgrade applied to an executive suite. Both rooms were excellent. Very well appointed, spotless, quiet and roomy. The hotel is located right at the cruise wharf, and it is very close to the #26 tram line, which goes directly to the central train station in Amsterdam. The hotel restaurant and breakfast are excellent in food quality and selection. The service and concierge staff were unfailingly polite, helpful and efficient. The only thing that we found odd was the bed sheets in the second suite, which were split in half. The king bed appeared to have two custom sets of half sheets. Fine, just unusual. This would be my absolute first recommendation for anyone wanting an excellent hotel in Amsterdam.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, August 16, 2013
Dear gmdalberta,
We hope you had a pleasant boat trip and are happy you enjoyed your stay with us.
We are indeed located just outside the city area, but well connected by different means of transport. A perfect start after your cruise, or just to enjoy the activities the city of Amsterdam has to offer.

We look forward welcoming you again.

Kind regards,

Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,196 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (422)
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Amsterdam
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2013

The room was ok but the sofa bed was uncomfortable.the bathroom door is iced glass and cannot be locked. The staff was helpful and friendly. Our room had a canal view which we liked a lot. There is a kettle,a big iron table and an iron in the room:)

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, August 15, 2013
Dear Ela G,
Thank you for sharing your feedback with us regarding your stay. We are pleased to read you appreciated the facilities and the service of our staff. We apologize for the inconveniences you encountered during your stay with us.

Should you decide to choose our hotel for your next stay, please let us know.

Kind regards,

Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 14, 2013

The hotel is located in the main port which makes it very good choice if you are about to board on a ship.besides it's very clean the views are fantastic and the staff very hospitable.the restaurant though it needs to improve the menu and the staff needs a bit of training.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, August 15, 2013
Dear Anna G,
We are happy to read your stay was satisfactory with us, and you appreciated the views, location and friendliness of our staff. The hotel is a good start before or after taking a cruise, or simply to explore the city of Amsterdam.

Please visit us again.

Kind regards,

Daniël Kaan
Hotel Manager
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Medicine Hat, Canada
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 13, 2013

Great location within walking distance from Central Station...just be mindful of bicycle traffic... They ride with purpose here! Excellent comfort, service, and value. We were upgraded to a suite to accommodate our family of 3 which provided a turn-down service, complimentary hospitality get-together with beer, wine, and appetizers from 5-7 each night. Breakfast was very good as well! Complimentary water, lattes, cappacinos, coffee, juice, and coke also available for suite guests.
Quiet location with excellent bath facilities.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, August 14, 2013
Dear LeeShe C,
Thank you for your (more than) positive feedback with regards to our location, beautiful views, our staff and the benefits an upgrade include.
If you are looking for a relaxing place to stay in the future, please visit us again next time you travel to The Netherlands.

Kind regards,

Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 13, 2013

Brilliant and friendly customer service with a great room. Close to the central station with access to everywhere. Bar service was really nice and pleasant as was the dinner in the hotel on the last night. If you want to get about Amsterdam quickly get a 2 day tram pass. The hotel maps show which routes and attractions they travel to.

Room Tip: All the rooms seem good.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, August 14, 2013
Dear michaelvUk,
We thank you for your (more than) positive review and are happy that you enjoyed our hotel, our Customer Service and the dinner on your last night. Your feedback is encouraging to us.
Should you decide to stay with us again, please contact us directly.

Kind regards,

Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london, uk
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed August 13, 2013

My husband and I stayed here for 3 nights. The hotel, although not in the city centre, is well located for transport. 10 minutes walk from Centraal Station, one stop on the 26 tram and the hotel has a free shuttle. But being away from the city centre has its advantages, it was quiet. We had requested a high level room prior to arrival and were allocated a room on the 17th floor looking towards Centraal Station. What a great view from this height!

Room very modern, clean, everything you need including an iron board and iron! Default pillows are bit soft, but you can request firmer ones.

Breakfast was good. Lots of choices. Our stay included breakfast. Not sure I would pay (Eur23 each?) for it though...

We will definitely stay here again when we next visit Amsterdam!

Room Tip: High floor even number rooms for the best views.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, August 14, 2013
Dear patsyc216,
Thank you for your kind words with regards to your stay in our hotel. We are pleased to read you enjoyed the quietness of the location, away from the noise with a nice view over the waterside. Your compliments strive us to stay focussed on our service and quality.

We hope to welcome you again in our hotel,

Kind regards,

Daniël Kaan
Hotel Manager
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Woking, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

Absolutely amazing hotel. The views cannot be matched easily by another hotel anywhere. Enjoyed the breakfast which had abundant variety. The staff and concierge were very warm and friendly. The little one was welcomed with an icecream on the first day and then little gifts in the Executive lounge which was very welcoming as well.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Moevenpick Hotel Amsterdam City Center, responded to this review, August 13, 2013
Dear Tripp_out,
Thank you for sharing your positive feedback with us. We are pleased you and your family appreciated the wonderful views, as well as our service. Our Mövenpick icrecream is famous, for the young and older ones!

If you consider visiting us again, please let us know.

Kind regards,

Daniël Kaan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Moevenpick Hotel Amsterdam City Center

Also Known As:
Moevenpick Hotel Amsterdam City Amsterdam
Moevenpick Hotel Amsterdam City
Movenpick Hotel Amsterdam
Address: Piet Heinkade 11, Amsterdam BR 1019, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#24 Luxury Hotel in Amsterdam
#24 Business Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#31 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Moevenpick Hotel Amsterdam City Center 4*
Official Description (provided by the hotel):
Welcome to the Movenpick Hotel Amsterdam City Center. With a prime location in the city of Amsterdam, this elegant hotel is the ideal venue for your executive travel, meeting and conferences or private ventures in matters of art and culture. ... more   less 
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