Stayed for two nights in August and absolutely loved the hotel.
As other reviews have said - the staff are beyond helpful and nothing is too much trouble.
Stayed over my birthday which they noticed from my passport and were surprised with a chilled bottle of wine on our return from a day out which was a lovely touch and a nice start to the evening's celebrations.
Hotel is quite far out, but there's plenty of tram options a short walk away to get into the city.
We walked back from Dam Square a few times which is a pretty long way but a nice way to see the city and not too hard going with a few drink stops on the way!
We had a room with no window but this didn't really bother us at all - just had a quick look out the front to check the weather.
Didn't eat in the hotel but have no doubt the food would have been as brilliant as everything else.
Attention to detail is wonderful and would like to go back and stay - but also like others have said my only worry is it won't be a secret for long!