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“Nice hotel and location” 4 of 5 stars
Review of Hampshire Hotel - Rembrandt Square Amsterdam

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Hampshire Hotel - Rembrandt Square Amsterdam
4.0 of 5 Hotel   |   Amstelstraat 17, 1017 DA Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #197 of 350 Hotels in Amsterdam
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Nice hotel and location”
4 of 5 stars Reviewed July 3, 2014

The location is near a lot of bars and its a very nice hotel. The lobby looks great and the room was nice, clean bedroom and bathroom. the bed is super comfortable and there is always hot water, maybe even to hot! The only complain i have was the staff, when we came and when we left, they weren't nice but not bad too, they were ok, just that they could have smiled a lil bit or say "thank you" ( especially Anthony front desk ), they didn't make us feel welcome there in anyway, but all in all the HOTEL was nice, would recommend the hotel.

Room Tip: room 180 for twin beds, nice room
See more room tips
  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas h, Manager at Hampshire Hotel - Rembrandt Square Amsterdam, responded to this review, July 7, 2014
Dear guest,

Thank you very much for taking the time in writing your experiences. We look forward to welcoming you back.

Kind regards,

The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,063 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 3, 2014

Location great. Visited for valentines day as other half been staying there over years and years.
Rooms so worn off - we had to request to move. Even 2ng room was with hugely stained carpets and dirty walls. Difficult to enjoy holiday whilst massive Stains from god knows what are everywhere.
Staff very helpful, breakfast outstanding and porter remarkable.
Going Amsterdam again very soon, but will think twice before staying at Hampshire. Just not clean enough.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas h, Manager at Hampshire Hotel - Rembrandt Square Amsterdam, responded to this review, July 7, 2014
Dear guest,

Thank you for taking the time in sharing your experience with us. I am sorry to read we did not meet your expectations about the room. We constantly work on improving our service and standards. We do hope that this will not deter you from visiting us in the future.
The comments have been forwarded to the team.

Kind regards,

The management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 28, 2014 via mobile

We stayed in room 383 on the third floor. Originally when we arrived we were in a room on the 1 st floor over looking the road & tram. We thought it was going to be a bit noisy so we asked if we could move. The staff were so accommodating. We were shown 2 room and chose 383. Admittedly the view was just across to other nearby buildings but it was so quiet. Air conditioning was very good and the bed really comfortable. The room was very spacious with a big bathroom(we had a bath - some rooms don't).
We requested a few extra things from hotel staff and they were just so incredibly helpful and friendly.
Wi-Fi was excellent.
We paid extra for breakfast as it was not in our room rate.
It was the best breakfast we'd had on our trip.
It is my understanding that none of the rooms in this hotel have views of the canal. The 'HampshireHotel' is attached to the 3 star 'Eden' hotel which faces the canal.
We hired bikes from the hotel for 24 hours. A bit more expensive than at other bike rental shops but they were very good with 3 gears and hand brakes.
Well worth staying here

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas h, Manager at Hampshire Hotel - Rembrandt Square Amsterdam, responded to this review, June 30, 2014
Dear guest,

Thank you very much for sharing your experiences with us.
The comments have been forwarded to the team and it would be a great pleasure to welcome you back as our guest!

Kind regards,

The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Missouri
Top Contributor
299 reviews 299 reviews
64 hotel reviews
Reviews in 76 cities Reviews in 76 cities
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed June 18, 2014

Central location in Amsterdam, just off Rembrandt Square. Rooms are small, but nicely maintained and reasonably well insulated for noise (I was there night of Netherlands-Spain World Cup match and, in my room on the backside of the hotel, didn't hear much of the post-game mayhem from the square).

While generally, I had a good experience at the hotel, there were a couple of issues that keep me from offering a higher rating. 1) In my 5th floor room, water was not very hot and heated water was intermittent during showers. 2) Check in for my group (of 17) seemed needlessly complicated and slow. Instead of having the process fully computerized so that we could use multiple clerks to check us in, we all had to go through one clerk, filling out a single sheet of paper with passport information. 3) Breakfast buffet facilities were not adequate to deal with the number of guests staying at the hotel.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas6192013, Manager at Hampshire Hotel - Rembrandt Square Amsterdam, responded to this review, June 23, 2014
Dear guest,

Thank you for your comments about your stay.
We will inform our staff about the points you have mentioned.

Kind regards,

The management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nahariya, Israel
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 18, 2014

I stayed in the hotel at 16/3-20/3.
At start, everything was just amazing !
But at the second day of the trip, when I come back to my room (18:00 PM), I found out that all my money is gone! 500 euro were missing and stolen by the r-o-o-m s-e-r-v-i-c-e !!! from my personal suitcase!!!
I was helpless, with no money in my wallet, I talked to everybody in this hotel! the manager, the reception people, the room service, and even go to the police station and fill a report!
Nothing happend, and nobody could help me, I was with no money and didn't know what to do untill somebody in my country helped me and sent me some cash. I was in a vecation and it all ruined because this hotel employ people that will touch your own bags and personal stuff!!!!
Be careful.

Room Tip: Don't go to this hotel!
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  • Stayed March 2014, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with innstant.com

Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas6192013, Manager at Hampshire Hotel - Rembrandt Square Amsterdam, responded to this review, June 23, 2014
Dear guest,

This is not a fair complaint.
It was your own decision to don't use the safe in the room.
No one has access to the room that day, only you.
It is very annoying that this has happened but we have done everything to help you with this.

Kidn regards,

The management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2014

Hampshire Hotel is in a great location. Right off of Rembrandt Square. 15 minute walk to Red Light District. We arrived early and our room wasn't ready so we were able to leave our bags with the concierge. Room was perfect. Very clean bathroom with free toiletries. Lots of space, TV, mini bar. Extra pillows. Would definitely stay here again and recommend to people who are looking for a comfortable, more upscale place to stay in Amsterdam.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas6192013, Manager at Hampshire Hotel - Rembrandt Square Amsterdam, responded to this review, June 23, 2014
Dear guest,

Thank you once more for sharing your experiences with us on TripAdvisor and we hope to welcome you back as our guests in the future!

Kind regards,

The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 10, 2014

The hotel is situated in a great location, near shops and restaurants which was great!

The rooms themselves are very specious, and very comfortable. However, I was travelling with friends, and the bathrooms have glass doors which was a little uncomfortable, however this was not a major problem and the hotel was lovely.

Would recommend this hotel!

Stayed May 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas6192013, Manager at Hampshire Hotel - Rembrandt Square Amsterdam, responded to this review, June 12, 2014
Dear guest,

Thank you very much in taking the time in sharing your experiences with us. thank you for the compliments.

Kind regards,

The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampshire Hotel - Rembrandt Square Amsterdam

Address: Amstelstraat 17, 1017 DA Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#86 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hampshire Hotel - Rembrandt Square Amsterdam 4*
Number of rooms: 166
Official Description (provided by the hotel):
Are you ready for Amsterdam? At Hampshire Hotel - Rembrandt Square on the famous Rembrandtplein, everything Amsterdam has to offer is on your doorstep. The ideal starting point for a day visiting museums (Rijksmuseum, Van Gogh Museum and the Hermitage), wandering over Waterlooplein, cycling through the seventeenth century city centre, sailing through the canals, sitting at one of the pavement cafes on Rembrandtplein and visiting trendy local bars and clubs. ... more   less 
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Also Known As:
Eden Rembrandt Square Amsterdam
Hotel Eden Rembrandt Square
Eden Rembrandt Hotel Amsterdam
Eden Rembrandt Square Hotel Amsterdam

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