We stayed at the Hampshire hotel Rembrandt Square in September.
We arrived using the Hampshire Hotel entrance but ended up in the other side of the building for the Eden Hotel to check in. Check in was swift and staff reasonably friendly.
I think they use the Eden Reception as it's bigger than the Hampshire one.
We were directed back to where we came from for the lifts.
Our room was on the 5th floor, it was large, clean, tidy but very dark (we booked a junior suite). Whilst it had plenty of windows even with the curtains open it was still very dark.
We had tea/coffee making facilities but no milk, we don't think there was powdered milk either, we asked reception but it was late and the guy couldn't find any! We also had a coffee machine but no capsules, really couldn't be bothered to ask for them as well. Even after the maid had been still no milk or capsules for the coffee machine. The fridge didn't open and it looked like it had been locked, it required a little prising open which worked in the end. Beware if you remove anything from the mini bar it will be charged to the room. We were intrigued by the can looking object so took it off to have a look, fortunately I contacted reception to explain!
The bathroom was modern looking, very clean but had glass doors with frosting in the centre, these aren't doors as they don't fully reach the top or bottom of the frame and don't meet in the middle.
The room had aircon which is a bit of plus but you have to use it as the windows are locked.
The bed was extremely comfortable (2 singles joined together).
The shower had virtually no power to it at all!
I can't comment on the restaurant or bar as we didn't use either, we refused to pay the extortionate amount for breakfast, there are enough cafes/restaurant's nearby that serve a reasonable breakfast for €9-€12.
I would say the staff were or were not friendly or helpful but I'm not sure if they have any, we only saw people on reception there didn't appear to be anyone else around at all during our 3 night stay! I did find that at least one of the members of staff on reception to be a bit scruffy and unprofessional!
Location is great, just off the Rembrandt Square with plenty or bars, restaurants and clubs to keep you entertained in the evenings. If you want to venture further it's a 20 minute walk to the Dam square or a short tram ride. The tram stop is about 3 minutes walk away from the hotel (make sure you use the Hampshire entrance or you wont find it as easy).
Overall a nice room, lacks some attention to detail and doesn't warrant the 4 star price tag. Would I stay here again, no but would probably find something around the area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 18, 2013
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