I booked a single room for two nights and was given a room with two twin beds pushed together. There was no space for anything else in the room apart from a small bedside table, a mirror, and a TV which was above the door. No chair, no cupboards. There were three coathangers on the wall.
The bathroom was fine and the shower excellent, but there were no pegs for the towels. These were laid out on the bed.
When I said I did not like the room and would not be staying for a second night the receptionist was polite but totally unconcerned.