My son and I stayed for three nights at the Waldorf Astoria Hotel recently. We were pleasantly surprised; it proved to be beyond our expectations, making our visit to Amsterdam a pleasure.
The hotel location, on Herrengraft Street, one of the most prestigious avenues of the city, minutes away from Rembrandt Plaza, is located so close to most of the attractions we wanted to visit.
The professionalism, the well appointed rooms, and the public areas were a joy to the senses. From the first contact for reservations, all our questions and requests were handled in a friendly and correct manner. We felt as though the entire staff were awaiting our arrival. Boo and Hetia at reception, were perfectly courteous.
On our way to the hotel, we noticed we had lost our passports and money. We contacted the hotel immediately. We were offered assistance in going to the police and notifying the proper authorities. Special thanks to security consultant, Martin Schmid, who diligently solved an important issue for us.
Courtesy, smiles, as well as pampering, were given at the highest levels, all were pleasant intelligent and reassuring. The breakfast waiters were polite, as well as attentive, as it was the case with any other small requests which were handled promptly, with an elegant touch.
- Official Description (provided by the hotel):
- Welcome to Waldorf Astoria Amsterdam, a new and unique 5-star luxury hotel created by combining six 17th century canal palaces located on the Herengracht or Gentlemen's canal. Inspired by timeless Dutch history, the hotel brings authentic charm together with world class amenities and the personalized and legendary True Waldorf Service. The hotel is ideally located in the heart of the city, close to all major museums, theatres and shops, and only 25 minutes from Amsterdam Airport Schiphol. The setting of this storied destination is matched by its unparalleled facilities. Enjoy spectacular culinary dishes and the finest wines in the exclusive restaurant in collaboration with 3-Michelin star restaurant De Librije, or visit the stylish Peacock Alley or signature Vault Bar. Or unwind at our private garden and exclusive Guerlain Spa, featuring three treatment rooms, an indoor pool, sauna and fitness centre. Each of the 93 elegant rooms, including 17 suites with our Brentano suite as the grandest of them all (123m2), are dressed in exquisite decor and feature contemporary amenities for an unforgettable stay. For social events and business meetings the hotel has 7 meetings and events rooms all with its unique feature, like our Hooft Room of 155m2 overlooking the canal or our Maurer Room with original Rococo style decoration and 18th century wall paintings. All same-floor meeting rooms offer high windows with natural daylight, and the level of service you would expect from a Waldorf Astoria hotel. ... more less
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