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“Excellent hotel with wonderful spa in the centre of Amsterdam” 5 of 5 stars
Review of Waldorf Astoria Amsterdam

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Waldorf Astoria Amsterdam
5.0 of 5 Hotel   |   Herengracht 542-556, 1017 CG Amsterdam, The Netherlands (Rembrandtplein)   |  
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Ranked #6 of 343 Hotels in Amsterdam
The Hague, The Netherlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Excellent hotel with wonderful spa in the centre of Amsterdam”
5 of 5 stars Reviewed August 20, 2014

It was wonderful staying in Waldorf Astoria Amsterdam, canal view room was just great, Spa excellent, swimming pool very pleasant, everything clean and very comfortable, beds are highly comfortable, staff very helpful.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review, August 26, 2014
Dear Sir/Madam,

Thank you for taking the time to write about your recent experience at the Waldorf Astoria Amsterdam. We are very excited to read that you have enjoyed your room, the spa and our team. I have made sure to pass on your warm words to all of our team members. We truly hope to welcome you again at our Guerlain Spa and the Waldorf Astoria Amsterdam.

Warmest regards,

Roberto Payer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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272 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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  • English first
  • French first
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English first
Southern California OC
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2014

We had a great stay in Amsterdam. The Waldorf is very well located and the staff and food was exceptional. Some have commented on the austerity of the hotel which I don't understand. While modern and styled, they have maintained much of the character of the original canal houses. Would certainly stay there again.

Stayed August 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review, August 26, 2014
Dear Sir/Madam,

We would like to thank you for taking the time to share your experience of staying at the Waldorf Astoria Amsterdam. We are very glad to read that you have enjoyed the interior of our hotel along with the original details. The biggest compliment we can receive is that you would come and stay with us again. If you should like to make a booking, please reach out to us so that we can make your stay even more memorable. We look forward to welcoming you again at the Waldorf Astoria Amsterdam.

Warmest regards,

Roberto Payer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 19, 2014

Fabulous hotel! Service, style and splendor above and beyond expectations. Great location. The rooms were beautiful, bathrooms elegant, great bedding. We stayed four nights, enjoyed every moment. Staff was helpful and knowledgable, couldn't do enough for you. Love this hotel!

Room Tip: No room would be bad, sound proofing excellent . Front has views of the canal. Back of hotel has g...
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review, August 26, 2014
Dear Sir/Madam,

We would like to thank you for writing this wonderful review about your recent stay at the Waldorf Astoria Amsterdam. We are delighted to read that you have enjoyed staying with us as much as you did, and we love the title of your review. I have made sure that your warm words are shared with all of our team members. We truly hope to welcome you again at the Waldorf Astoria Amsterdam.

Warmest regards,

Roberto Payer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 18, 2014

We loved the hotel!! Staff was wonderful. Drinks at the vault bar served by Rudy was great!canal outside the front of the hotel was gorgeous and within walking range of everywhere we wished to go, 5 star service is an understatement when it comes to the Waldorf Astoria of Amsterdam. Plus the doormen are absolutely adorable and assisted us in every situation we found ourselves in. For example if it were raining they would provide us with an umbrella each to stay dry and comfortable.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review, August 26, 2014
Dear Sir/Madam,

Thank you for taking the time to share your recent experience of staying at the Waldorf Astoria Amsterdam. Reading this review puts a smile on all our faces, and I have shared this review with all of our team members. It is always great to hear that one of our team member provided something extra to make you stay memorable, this is a standard that we want to achieve with all of our employees. We truly hope to welcome you again at the Waldorf Astoria Amsterdam. If you would like to make a reservation, please reach out to us so that we can make your stay even more memorable.

Warmest regards,

Roberto Payer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LONDON
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 17, 2014

Very nice new hotel
All the luxury and Splendor you expect, with great modern in room touches which are must haves for todays luxury traveler.
Reception staff I would say is work in progress as not 5 star standard.... yet.
Will be back because I know this hotel is going to became something very special.

Room Tip: KING LOFT Room, very good room but no view just roof tops and one side over looked
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review, August 26, 2014
Dear Sir/Madam,

Thank you for taking the time to write a review about your recent experience at the Waldorf Astoria Amsterdam. We are glad to hear that you will return and we are looking forward to welcome you on your next visit to Amsterdam. We would also like to show you then that our reception staff is learning and improving every day and that we are working on reaching True Waldorf Service level in all of our outlets and therefore we highly appreciate your feedback.

Warmest regards,

Roberto Payer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 17, 2014

Probably the nicest European hotel I have stayed in. The room was huge, the staff was great, and you can't beat the location. We would definitely stay there again.

Getting there: taxi from the airport was about 40 Euro. Just leave the airport and find the taxi queue, no problems. Although drivers don't know where the hotel is yet since it is new.

Eating: Walk out of the hotel and take a left. The street names Utrechtstraat has a number of little cafes and restaurants. The Rembrandtplein also has bars and cafes, but don't eat there unless you must.

Getting Around: Taxis were a great way to get around. For evening plans the hotel called a taxi and 10 euros later you are there. You can also use the metro by buying one time trips or 24/48 hour passes.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review, August 26, 2014
Dear Sir/Madam,

Thank you so much for taking the time to share your experience of staying at the Waldorf Astoria Amsterdam. We are delighted to hear that you have enjoyed the location, staff and the room. It is indeed true that the taxi drivers may not know yet where we are but luckily we are centrally located on the Herengracht which every taxi driver will know. What might be easier is for us to arrange a car service to come and pick you up at the airport on your next visit. There is so much to do, see and taste in Amsterdam and we are happy to read that you have seemed to enjoy the city at its fullest. We truly hope to welcome you back again at the Waldorf Astoria Amsterdam.

Warmest regards,

Roberto Payer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 15, 2014

What makes a good hotel for me? Location, a little luxury, happy and helpful staff, good food and wine and last, but not least, a good nights sleep.

We'll this place has it all and because it's newly opened it was not too crowded. We stayed in Room 1. (Never stayed in room 1 in any hotel before!). Quiet luxury!!

We will stay here again when we return to Amsterdam.

Room Tip: Room 1 was quiet and away from it all.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review, August 26, 2014
Dear Sir/Madam,

We would like to thank you for taking the time to write a review about your recent experience at Waldorf Astoria Amsterdam. Fantastic to hear that you have enjoyed the food, location, service and our signature Waldorf Astoria beds, we agree it is amazing to have a Room number 1. We are delighted to hear that you will choose to stay with us again and we look forward to welcoming you at your next visit to Amsterdam.

Warmest regards,

Roberto Payer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waldorf Astoria Amsterdam

Address: Herengracht 542-556, 1017 CG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 343 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Waldorf Astoria Amsterdam 5*
Number of rooms: 93
Official Description (provided by the hotel):
Welcome to Waldorf Astoria Amsterdam, a new and unique 5-star luxury hotel created by combining six 17th century canal palaces located on the Herengracht or Gentlemen's canal. Inspired by timeless Dutch history, the hotel brings authentic charm together with world class amenities and the personalized and legendary True Waldorf Service. The hotel is ideally located in the heart of the city, close to all major museums, theatres and shops, and only 25 minutes from Amsterdam Airport Schiphol. The setting of this storied destination is matched by its unparalleled facilities. Enjoy spectacular culinary dishes and the finest wines in the exclusive restaurant in collaboration with 3-Michelin star restaurant De Librije, or visit the stylish Peacock Alley or signature Vault Bar. Or unwind at our private garden and exclusive Guerlain Spa, featuring three treatment rooms, an indoor pool, sauna and fitness centre. Each of the 93 elegant rooms, including 17 suites with our Brentano suite as the grandest of them all (123m2), are dressed in exquisite decor and feature contemporary amenities for an unforgettable stay. For social events and business meetings the hotel has 7 meetings and events rooms all with its unique feature, like our Hooft Room of 155m2 overlooking the canal or our Maurer Room with original Rococo style decoration and 18th century wall paintings. All same-floor meeting rooms offer high windows with natural daylight, and the level of service you would expect from a Waldorf Astoria hotel. ... more   less 
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